Timothy Brown
Glen Burnie,MD
Summary
Proven IT leader with extensive experience at Signature Consulting Group, adept in Microsoft Azure and IT management. Spearheaded cybersecurity measures and Single Sign On implementation. Excels in strategic planning and team training, showcasing a blend of technical prowess and leadership skills.
Overview
7
7
years of professional experience
Work History
IT Manager
Signature Consulting Group
09.2022 - 09.2024
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Created and terminated user's accounts from start to finish in business applications.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Coordinated secure system access of users to various department systems and platforms.
- Managed life cycle replacement of hardware and software.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
System Administrator II
Audacious Inquiry
06.2021 - 09.2022
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Completed reports detailing network and systems performance and downtime issues.
- Managed onboarding and offboarding of employees.
- Provisioned new software and hardware for use, following established security policies.
- Drove continuous improvement of IT governance processes.
- Diagnosed and executed resolution for network and server issues.
- Managed Microsoft services, including Exchange, Intune, SharePoint, Teams, Active Directory, and Entra ID.
- Automated reports and business processes utilizing PowerShell scripts.
IT Administrator
Signature Consulting Group
01.2020 - 06.2021
- Administered corporate IT infrastructure, ensuring seamless integration of SharePoint Online, Active Directory, and Microsoft 365 tools.
- Led initiatives to automate and improve IT workflows using PowerApps, Power Automate, and PowerShell.
- Provided technical support for hardware/software issues and performed proactive system maintenance to prevent disruptions.
- Designed and maintained documentation for IT policies, procedures, and disaster recovery protocols.
- Managed user lifecycle using Azure Active Directory, including account creation, permission management, and security policies.
Information Technology Specialist
Bolton Partners
11.2017 - 11.2019
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Used ticketing systems to manage and process support actions and requests.
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Identified and resolved network congestion issues and bottlenecks.
- Installed and configured network printers and other peripheral devices.
- Maximized system availability through development and testing of contingency plans.
Education
No Degree - Computer And Information Systems
Anne Arundel Community College
Arnold, MDSkills
- Cloud Platforms: Microsoft Azure, Microsoft 365, Exchange Online, Intune
- System Administration: Active Directory, Windows Server, SharePoint Online, DNS/DHCP, GPOs
- Automation & Scripting: PowerShell, Power Automate, Bash
- Security: Single Sign-On (SSO), access controls, encryption
- Networking: TCP/IP, VPN, wireless networking, troubleshooting network devices
- Tools & Platforms: Jira, Confluence, PowerApps, Help Desk/Support Ticketing Systems
- Software: Office 365, SharePoint, IT asset management systems
- IT Management: IT budgeting, vendor management, training and onboarding, SLA management
Timeline
IT Manager
Signature Consulting Group
09.2022 - 09.2024
System Administrator II
Audacious Inquiry
06.2021 - 09.2022
IT Administrator
Signature Consulting Group
01.2020 - 06.2021
Information Technology Specialist
Bolton Partners
11.2017 - 11.2019
No Degree - Computer And Information Systems
Anne Arundel Community College
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