Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Brown

Boston,MA

Summary

Professional with background in customer service, ready to create welcoming experiences for all visitors. Skilled in communication, conflict resolution, and maintaining positive environment. Reliable team player who adapts to changing demands and consistently delivers results. Known for friendly demeanor, strong organizational abilities, and commitment to enhancing guest satisfaction.

Overview

21
21
years of professional experience

Work History

Greeter

RCT Consulting
05.2022 - Current
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Collaborated with airline staff to maintain consistent communication on flight updates, delays, and cancellations.

General Merchandise Closing Expert

Target
12.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Collaborated with fellow associates to maintain an orderly and safe work environment, adhering to company safety protocols.
  • Evaluated merchandise sell-through rates using historical data and collaborated with colleagues for reordering recommendations.

Greeter

Commonwealth Transportation Services
01.2006 - 02.2021
  • Answered customer questions and pointed individuals in right directions.
  • Took information about guests' party size, led to seating, offered menus and Action.
  • Greeted customers with smile and provided friendly, knowledgeable service.

Shoe Department Lead

Filene
11.2003 - 01.2006

Greet customers, answer questions, and provide product advice

Sales: Help customers select shoes, process sales, and upsell accessories

Store maintenance: Keep the store clean and organized, and restock shelves

Inventory: Ensure inventory is well-displayed and prevent theft

Cash register: Operate the cash register or point-of-sale system

Promotions: Promote sales, promotions, and loyalty programs

Skills communication, organization, attention to detail, computer literacy, and ability to sell.

Education

High School Diploma -

Charles Town High School
69 Hight St Charles Town Ma
06.1997

Skills

  • Patience and composure
  • Initiative and Self-motivation
  • Team player mentality
  • Welcoming demeanor
  • Sense of humor
  • Strong work ethic
  • Effective problem solving
  • Professional appearance
  • Reliability and punctuality
  • Social perceptiveness
  • Stocking
  • Guest relations

Timeline

Greeter

RCT Consulting
05.2022 - Current

General Merchandise Closing Expert

Target
12.2021 - Current

Greeter

Commonwealth Transportation Services
01.2006 - 02.2021

Shoe Department Lead

Filene
11.2003 - 01.2006

High School Diploma -

Charles Town High School
Timothy Brown