Timothy Byrne
Dorchester,MA
Summary
Empathetic Youth Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing six years of comprehensive experience implementing core programs to meet needs for self-development, career growth, and generalized support. Creative and understanding professional commended for modeling and teaching life skills and promoting growth by exposing clients to new and exciting experiences.
Overview
9
9
years of professional experience
Work History
Youth Worker
BCYF
08.2021 - Current
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Managed and led activities promoting growth in mental, emotional and educational areas.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Collaborated on program operations and relayed participant feedback for improvements.
- Worked with clients to improve life choices and maximize benefits of programs.
Overnight Residential Relief Counselor
Bay Cove
04.2021 - Current
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Cared for residents by assisting in changing bed linens, washing and ironing laundry, cleaning and personal hygiene.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Assisted individuals with addressing disabilities and developing career plans.
- Supported residents in coping with emotions and fears through one-on-one sessions
Retail Sales Specialist
REI
08.2018 - Current
- Displayed merchandise by arranging in appealing ways to boost sales.
- Handled in-store purchase payment processing with cash and credit cards.
- Helped customers complete purchases, locate items and join reward programs.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Increased sales by offering advice on purchases and promoting additional products.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Streetworker
City of Boston
10.2015 - 08.2021
- Wrote summaries, reports and other correspondence regarding community outreach efforts.
- Coordinated work groups and outreach activities.
- Coordinated counseling efforts with mental health professionals, doctors, nurses, and social workers
- Referred clients to social services agencies.
- Supplied crisis intervention and substance abuse services to patients in the community.
- Interviewed and evaluated clients, including conducting safety and risk assessments.
- Maintained regular contact with up to 15 clients, including visiting clients' homes.
- Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed.
Education
GED -
Massosoit Community College
Brockton, MaSkills
- Program support
- Crisis Response
- Conflict Resolution
- Emotional Support
- Advocacy
- Youth outreach
- Community advocate
- Data Entry
- Analytical and Critical Thinking
Accomplishments
- Successfully managed a kitchen staff of 20+ employees during high volume dinner services for more than 500 diners each night.
- Led a crew of 5 general construction laborers.
- Recognized by peers and management for going above and beyond normal job functions.
- Managed a caseload of more than 15 clients at any given time.
Certification
Timeline
Youth Worker
BCYF
08.2021 - Current
Overnight Residential Relief Counselor
Bay Cove
04.2021 - Current
Retail Sales Specialist
REI
08.2018 - Current
Streetworker
City of Boston
10.2015 - 08.2021
GED -
Massosoit Community College
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