Timothy Calkins
Tomah,WI
Summary
Efficient Account Technician known for high productivity and ability to complete tasks promptly. Skilled in financial reporting, contract preparation, and recepting into munis. Strong analytical skills, problem-solving abilities, and keen attention to detail enable excellence in managing complex accounting tasks. Exceptional communication and teamwork skills ensure effective collaboration with all levels of staff and management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Account Technician - Compliance & Support
Monroe County Department of Human Services
Sparta, Wisconsin
08.2023 - Current
- Evaluate and execute provider audits.
- Receipt deposits into Munis.
- Examine and consolidate timer reports, entry time history reports, and billable reports to generate a Productivity Report for the management team.
- Establish and direct management of provider contracts
- Conduct thorough QA review and finalize work for La Crosse County.
Head Teller
Citizens Community Federal N.A
Tomah, Wisconsin
10.2013 - 09.2023
- Managed daily cash transactions and balanced cash drawers efficiently.
- Trained new tellers on procedures and customer service standards.
- Assisted customers with account inquiries and transaction processing.
- Oversaw compliance with banking regulations and internal policies.
- Processed deposits, withdrawals, and loan payments accurately.
- Handled customer complaints and resolved issues effectively.
- Monitored vault cash levels and ordered currency from the Federal Reserve Bank as needed.
- Assisted in training new tellers on operational procedures, policies, and regulations.
- Conducted periodic audits of branch operations to ensure compliance with established policies.
- Recruited, interviewed, hired, trained, evaluated, managed disciplinary actions, and terminated employees when needed.
- Assisted in onboarding new employees, ensuring completion of all necessary paperwork.
- Supported payroll processing by gathering and verifying employee timekeeping data.
Education
Associate of Applied Science - Accounting
Western Technical College
La Crosse, WI05-2011
Skills
- Provider audits
- Contract management
- Quality assurance
- Productivity reporting
- Munis software
- Compliance monitoring
- Problem solving
- Performance evaluation
- Attention to detail
- Talent acquisition
- Microsoft Office Suite
Certification
- Certificate of Completion - How to Become a Great Communicator
- Certificate of Completion - How to Supervise People
Timeline
Account Technician - Compliance & Support
Monroe County Department of Human Services
08.2023 - Current
Head Teller
Citizens Community Federal N.A
10.2013 - 09.2023
Associate of Applied Science - Accounting
Western Technical College