Timothy Campbell
Lincoln,CA
Summary
Results-driven Clinical Consultant with forward-thinking approach centered on organizational success and in depth knowledge on health care standards, best practices and process improvement. Demonstrated record of success in building successful teams and managing high quality, reliable and efficient operations. Life long teacher -learner that focuses on professional growth as well as educating the next generation of nurse leaders and hospital administrators.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Quality Director Healthplan/Hospital
Kaiser Permanente Roseville
08.2021 - Current
- Accountable for direction and implementation of activities and programs for hospital, ambulatory sites, associated alliance hospitals and other non-KFH facilities in one or more of the following areas: accreditation, risk management, and infection control
- Aligns programs with performance initiatives and strategic priorities as defined by leadership
- Develops strong collaborative leadership relationships with TPMG, external regulatory agencies, accreditation bodies, employer groups
- Directs and implements organization-wide systems and processes for improvement, in collaboration with clinical and administrative personnel
- Directs Medical Center activities and programs for hospital and ambulatory sites which include quality, as well as other focus areas such as accreditation, regulatory, risk, patient safety and/or infection control
- Uses clinical licensure to evaluate and train registered nurses on performance and processes
- Develops action plans for improvement of nursing practice
- Establishes and maintains highly effective working relationships with key stakeholders and departments, including physicians, clinical and administrative leaders, front-line staff, and external regulatory and accrediting bodies
- Directs the daily operations of the department, including, allocating resources and priorities for staff, facilitating team development; motivation and problem solving; establishing and meeting department and organizational goals and ensuring workplace safety initiatives are implemented
- Hires, orients, develops, coaches, appraises, rewards and retains competent personnel
- Manages the department budget
- Directs programs that are consistent with cultural diversity, healthcare literacy issues and language
- Directs and manages a strategic data management program and utilizes data to improve performance of all worker and patient safety programs
- Applies the appropriate performance improvement methodology to address improvement opportunity (eg
- MFI, Lean DMAIC)
- Plans and directs the implementation of programs across the facility, which encompass strategic planning for the achievement of quality outcomes
- Assists leader with reports on member utilization, network quality and medical staff credentialing/privileging functions, contract quality measures contained in the service area contracts, the care and service outcomes of contracted practitioner/provider organizations, and the member functions of complaints, grievances and appeals associated with timely care and service delivery quality
- Directs and supports the use of evidence based guidelines, criteria and other clinical tools to reduce variation in clinical practice and to optimize clinical outcomes
- Directs member grievance and complaint review process
- Direct and implement reviews to meet legal and regulatory requirements for Hospital/Health Plan
- Collaborates with medical staff to manage the medical staff functions including peer review and the practitioner performance review and oversight process
- Directs and implements accreditation, licensing and regulatory activities and systems
- Responsible for meeting all requirements, ensuring compliance in all applicable settings, and managing reliable processes for timely and accurate submissions
- Directs and implements risk mitigation activities and corrective action plans
- Identifies new legislations effect on Hospital/Health Plan and implements programs that ensure alignment with new legislation
- Directs implementation of reliable systems that support evidence based optimal care in both hospital and non-hospital setting
- Directs and implements comprehensive infection control programs for surveillance prevention, data analysis and reporting, and control of infections across hospital, medical group, and environmental support departments
- Develops and plans for patient safety and risk management programs and development of responsible reporting mechanisms
- Ensures that the environment of care is safe, functional, supportive and effective both for the delivery of patient care and protection of the worker
- Collaborates with medical staff to direct peer review, practitioner performance review and oversight process
- Implements and directs a safe culture through responsible reporting of unusual events, human factors training, and design of systems for safe and reliable practices
- Takes appropriate actions when errors occur and cause harm to members, patients staff and/or the organization
- Directs, implement s and evaluates a comprehensive risk management plan for the facility to reduce or eliminate the potential for financial loss to reduce medical errors
- Directs appropriate KFH/HP oversight to address for hospital/health plan risk issues
- Collaborates with the ombudsman to ensure rapid resolution of patient concerns and grievances
- Directs the significant event management program
- Magnet coordinator duties: Coordinates activities required to attain and maintain ANCC Magnet designation for the Northern California region
- Initial work is focused on assessment and gap analysis
- Facilitates and oversees application submission, document preparation, and project management
- Analyzes and presents key quality and patient satisfaction outcomes to nursing leaders, executive leadership, and frontline staff at the local facility, and supports the team to develop and track progress of their improvement plan
- Attends and facilitates local Magnet committees/councils and organization-wide committees/councils as designated by the CNE
- Fosters a culture of excellence and assimilates professional practice model into the Magnet portfolio
- Serves the role of content expert for the organization related to the 5 Magnet domains transformational leadership, structural empowerment, exemplary professional practice, new knowledge, and empirical outcome
- Coordinates activities with Nursing Leadership (CNE, Directors and Nurse Managers)
- Facilitates and supports the design and execution of nursing research projects and practice and ensures compliance with IRB approval standards and guidelines
- Fosters and educates nurse leaders and frontline staff on research studies
- Promote and socialize the Professional Nursing Practice Model
- Drives process improvement projects and ensure care-delivery system is in alignment with Magnet standards
- Supports performance improvement for process and systems issues
- Identifies problem and opportunity areas internally and externally and develops solutions
- Facilitates project planning and goal setting processes
- Develops and maintains emphasis on evidence-based practice through modeling, mentoring, facilitating and educating to ensure key learnings are being communicated
- Acts as a liaison between relevant departments and nursing councils to ensure potential needs and solutions are being addressed aimed at maintaining and improving organizational standing (accreditations, licensing, strategic goals)
- Participates in the development of a culture of excellence
- Promotes best practices
- Fosters shared governance councils and seeks opportunities to serve as mentor
- Supports membership drives for local and Regional councils
- Networks with Regional PCS Magnet team and peers across the Region organization via committees, meetings, email groups, etc
- Educates nursing leaders and frontline nurses on the KP Mentoring site and mentorship programs
- Educates frontline staff and nursing leaders on KP Nurse Scholars Academy programs
- Promotes professional and specialty certification
- Collaborates with academic agencies to coordinate accomplishment of student learning and research objectives
- Acts as a thought leader to the VP-Chief Nurse Executive
- Works with CNEs to develop and implement a shared decision-making model around practice
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
- Established departmental performance goals and provided feedback for underperforming areas.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Monitored expenditures to mitigate risk of overages.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Provided direct oversight of Graduate Medical Education program
- Provided direct oversight of Continuous Medical Education program
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Ensures mentoring, succession planning and nurse advocacy are taking place at all nursing management level.
Chief Executive Officer
Campbells Clinical Consulting
06.2022 - Current
- Provide consultation for med-tech-based venture capital companies seeking to invest in new medical technologies
- Provide expert analysis of utilization application, form, potential alternative uses, regulatory requirements, end user feasibility and considerations.
- Established foundational processes for business operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Director of Quality Safety and Value
Northern California Veterans Health Care System
07.2017 - 08.2021
- Provide regional executive leadership for level 1b facility and assumes continuing and substantial responsibility for the coordination and evaluation of integrated programs that cross service and/or discipline lines and influence organizational mission, vision, values and strategic priorities
- The Chief, QM is responsible for: Provides executive leadership to credentialing and privileging for VANCHCS
- Executive leadership in planning, implementation and evaluation of Continuous Quality Improvement programs
- Risk program including tort claim processing, review and Peer Review Program
- Evaluation of compliance with regulatory and accreditation standards such as Joint Commission standards, OIG Combined Assessment Program (CAP)
- The Commission on Accreditation of Rehabilitation Facilities (CARF), and planning and implementation of programs to improve compliance and continuous readiness
- Day-to-day administration of Performance Improvement, Risk Management, Utilization Management and Patient Safety programs at Oscar G
- Johnson VA Medical Center
- Staff training programs at all levels for quality improvement, quality improvement team training, Joint Commission standards and other improvement criteria/standards
- Ensures staff complies with infection control practices, such as hand washing and wearing of appropriate equipment
- Demonstrates safe work practices
- Complies with safety rules and regulations for safe job performance and fire protection
- Controlled Substance Coordinator
- Responsible for maintain controlled substance program in compliance with VHA directives and local policies and standards
- Ensures robust process improvement program
- Provides leadership care in the community for veteran inpatients to ensure eligibility is determined and once at the veteran meets the facilities complexity, the veteran is returned to the facility
- Provides executive leadership to Performance measures management team
- Act as extension of Regional Quadrad and meet daily to discuss quality concerns and opportunities for improvement.
- Authored documentation for internal use by QA personnel, setting guidelines for review activities and reporting requirements.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Monitored staff organization and suggested improvements to daily functionality.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Recorded, analyzed, and distributed statistical information.
Chief Nurse Quality Management
Oscar G Johnson Veterans Affairs Medical Center
08.2015 - 07.2017
- Provide regional executive leadership for level 3 facility and assumes continuing and substantial responsibility for the coordination and evaluation of integrated programs that cross service and/or discipline lines and influence organizational mission, vision, values and strategic priorities
- The Chief, QM is responsible for: Executive leadership in planning, implementation and evaluation of Continuous Quality Improvement programs
- Risk program including tort claim processing, review and Peer Review Program
- Evaluation of compliance with regulatory and accreditation standards such as Joint Commission standards, OIG Combined Assessment Program (CAP)
- The Commission on Accreditation of Rehabilitation Facilities (CARF), and planning and implementation of programs to improve compliance and continuous readiness
- Day-to-day administration of Performance Improvement, Risk Management, Utilization Management and Patient Safety programs at Oscar G
- Johnson VA Medical Center
- Staff training programs at all levels for quality improvement, quality improvement team training, Joint Commission standards and other improvement criteria/standards
- Ensures staff complies with infection control practices, such as hand washing and wearing of appropriate equipment
- Demonstrates safe work practices
- Complies with safety rules and regulations for safe job performance and fire protection
- Controlled Substance Coordinator
- Responsible for maintain controlled substance program in compliance with VHA directives and local policies and standards
- Ensures robust process improvement program
- Provides leadership care in the community for veteran inpatients to ensure eligibility is determined and once at the veteran meets the facilities complexity, the veteran is returned to the facility
- Act as extension of the Regional Quadrad and meet daily to discuss quality concerns and opportunities for improvement.
- Provided direct nursing care to patients when personnel was short-staffed.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Maximized staff and patient protections by enforcing optimal disease prevention protocols.
- Investigated and reported all incidents per hospital policies.
- Assisted with preparation of budget and expense reports.
- Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
- Recruited new professional staff members and implemented comprehensive training programs.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Nurse Manager
Spinal Cord Injury Veterans Affairs Hampton
08.2014 - 08.2015
- Addresses the unit’s total nursing care program (patient care, administration, education, research) and the developmental needs of staff members
- Interprets and assures compliance of all policies and procedures
- Facilitates implementation of research based clinical practice
- Promotes medical center mission, vision and values; complies with EEO programs, partnership, customer service standards and VA policies and procedures
- Establishes positive relationships with colleagues in order to determine and plan for unexpected changes that may impact on patient care delivery and staff morale
- Identifies and addresses ethical issues that impact patients, families, and staff
- Maintains staff training records and ensures staff attendance to annual review and other educational activities
- Plans patient care; assists in the development of nursing assessments and patient care plans
- Utilizes established guidelines in accordance with functional statements, performance standards, position descriptions and competencies
- Recognizes and rewards staff members for outstanding performance
- Initiates appropriate corrective action for performance problems
- Evaluate safety and patient outcomes using nurse sensitive indicators
- Evaluate and implement best practice standards using an evidence based model
- Communicates with Office of Executive Nurse to assure compliance with standards of care and practice, i.e., licensure, scope of practice, etc
- Interacts with faculty from affiliated schools to facilitate educational experience for students
- Facilitates team building
- Serves as a role model for nursing excellence for internal and external customers
- Identifies clinical problems or issues
- Analyze safety and patient outcome initiatives and oversee changes to programs as needed to meet organizational goals
- Facilitate change based on evidence based practice and research
- Utilize nurse sensitive indicators to evaluate care and develops action plans to meet organizational goals
- Structured shared governance committee
- Assist in policy creation/review
- Coach staff for performance improvement
- Provides and evaluates data as requested for various quality metrics
- Maintains continued state of readiness for surveys such as OIG, TJC, PVA ect.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
- Directed patient discharge procedures to provide departing patients with needed aftercare and avoid readmissions.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Educated family members and caregivers on patient care instructions.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Vascular access team
Riverside Regional Health System
04.2014 - 08.2015
- Responsible for the assessment, planning, implementation, and evaluation of the total nursing care of assigned patients
- Monitors quality metrics related to HAI related to Central lines
- Performs RCA on all infections to ensure swift correction of practices as well educates when needed
- Work in a variety of settings and roles within Riverside Health System
- Utilizes communication, critical thinking, problem solving, and decision making to create a care plan for each patient based on physiological, psychosocial and cultural diversity
- Demonstrates competence in dealing with age related needs of specific patient populations served by Riverside Health System
- Works under the direction of leadership and a multi-disciplinary team to provide a comprehensive range of services or clinical care associated with and in accordance with standards of excellence established by Riverside Health system and facility goals/strategic plans
- Responsible for inserting PICC lines as well as monitoring and rounding on all lines within the organization
- Follows all PICC placement system policies set forth by INS standards
- Assists in policy review/creation for vascular access
- Provides on call coverage as needed for Vascular Access Team
- Provide weekend Coverage Sat-Sun.
- Applied critical thinking skills during vascular access device selection process to achieve best outcomes for patients.
- Assessed patients for best vascular access options and developed best plan of care for patients.
- Placed PICC and midline catheters using Micro Seldinger Technique (MST) for best results.
- Provided compassionate and caring nursing services while implementing plan of care for each patient and collaborated with healthcare providers to document outcomes.
- Provided basic and advanced vascular access for patients, following accepted nursing practices, policies and procedures and physician's prescriptions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient reactions after administering medications and IV therapies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Nurse Manager
Sentara Careplex Hospital
07.2013 - 06.2014
- Manages Med-Surgical/Orthopedic Hospital, Sentara Careplex Hospital
- Assistant Nurse Manager of two units
- One is a 24 bed Medical Surgical Unit, 18 bed Orthopedic unit
- This units are part of a 224 bed hospital that serves the Peninsula area of Hampton Roads
- As a clinical expert, provide, direct, and evaluate the delivery outcomes of nursing care in accordance with national and local standards
- Responsible for the development, training, and evaluation of more than 65 nursing personnel
- Ensures strict monitoring and compliance with SCIP, PNE, CHF, AMI core measures
- Collaborate with physicians and other Interdisciplinary healthcare professionals to ensure a collaborative approach to cost-effective, quality care in accountable care environment
- Develops, implements, and monitors unit nursing standards of care, protocols, and performance improvement initiatives with a positive customer focus
- Maintain standards established by the system and state agencies
- Serves as coverage for other unit managers in the event they are absent
- Additionally I am responsible for rounding on all units at night to perform unit assessments and report back directly to the Director of Nursing
- Created class on hypotension
- Utilized the CCL 360 assessment to receive feedback on perceptions on my leadership in order to grow as a leader
- Evaluate SCIP compliance
- Preceptor for Hampton University leadership students
- Member of Best Practice Committee
- Assists in Policy creation/review.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Directed patient discharge procedures to provide departing patients with needed aftercare and avoid readmissions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Investigated and resolved issues affecting hospital operations and patient care.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Managed patients recovering from medical or surgical procedures.
- Recorded details regarding therapies to keep patient charts updated.
Nurse Manager
Mary Immaculate Hospital
08.2011 - 06.2013
- Nurse Manager of a 36 bed Orthopaedic unit that Admits 20 inpatient orthopaedic patient daily Monday through Friday
- This unit is part of a small 110 bed community hospital in the Peninsula area of Hampton Roads
- As a clinical expert, provide, direct, and evaluate the delivery outcomes of nursing care in accordance with national and local standards
- Ensures strict monitoring and compliance with SCIP, PNE, CHF, AMI core measures
- Responsible for the development, training, and evaluation of more than 65 nursing personnel
- Collaborate with physicians and other Interdisciplinary healthcare professionals to ensure a collaborative approach to cost-effective, quality care in accountable care environment
- Develops, implements, and monitors unit nursing standards of care, protocols, and performance improvement initiatives with a positive customer focus
- Maintain standards established by the system and state agencies
- Created PACU to Surgical Unit throughput algorithm
- Created post-op orthopedic care algorithm for the care of this patient population
- Enacted twice daily leadership rounding
- Created peer accountability and incentive program for monitoring supply charging and utilization
- Created staff utilization grid to ensure productivity
- Mandated all charge nurses be certified in either orthopedics or Medical surgical nursing
- Assisted with the assessment and collection of data for the Pathway to Excellence designation on their journey to Magnet status
- Preceptor for Hampton University leadership students
- Led interdisciplinary team to improve unit to unit transfer process
- Created unit based service recovery team
- Preceptor for Hampton University nursing students.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Established and continuously optimized unit schedules and individual work assignments.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Investigated and resolved issues affecting hospital operations and patient care.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Educated family members and caregivers on patient care instructions.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Managed patients recovering from medical or surgical procedures.
Nursing Supervisor
DePaul Medical Center
04.2011 - 08.2011
- Provide supervision to 143 bed acute care inner city hospital
- Responsible for monitoring staffing needs
- Monitoring and carrying out bed placement duties
- Responsible running all MRT in house as well as overseeing Code blue situations until a hospitalist arrives
- As a clinical expert, provide, direct, and evaluate the delivery outcomes of nursing care in accordance with national and local standards
- Responsible for monitoring practice and ensuring compliance with standards and policies in the absence of Unit based administrative presence
- Responsible for leading disaster management protocols in the event they are necessary
- Served on hospital ethics committee
- Preceptor for Hampton University leadership students.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Answered questions and addressed concerns from employees via email, phone and in person.
- Coordinated nursing care for patients and participated in patient and family education.
- Investigated and reported all incidents per hospital policies.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Staff nurse ICU
DePaul Medical Center
06.2009 - 05.2011
- Provide direct patient care to residents who need constant care
- Assist doctors in performing medical and diagnostic procedures
- Monitor patients’ physical status such as vitals and cardiac activity
- Perform emergency nursing procedures
- Assess patients’ individual care needs and chart out care plans to meet those needs
- Take and record vitals in regular intervals
- Evaluate and interpret diagnostic tests
- Respond immediately to life saving situations
- Administer fluids and injections in accordance to treatment plans
- Monitor and adjust specialized equipment
- Make necessary changes in patient care plan in accordance to patient’s varying needs
- Perform necessary physical examinations
- Educate patients and provide emotional support
- Take and record patients’ histories
- Assess pain levels of patients to determine need for sedation
- Collect specimens for laboratory tests
- Document findings on patients’ assessments
- Ensure that all equipment is running smoothly and handle any malfunctions
- Provide families and patients with information on how to deal with illnesses and injuries
- Facilitate the discharge procedure by ensuring that all information in relayed to the head nurse and the accounts departments
- Monitor ventilated patients.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Nurse Extern
DePaul Medical Center
08.2007 - 06.2009
- Under the direct supervision of a registered nurse
- Utilizes assessment skills and techniques to determine patient needs and condition upon admission and on an ongoing basis, responding appropriately
- Completes and documents the nursing admission assessment in a thorough and accurate manner as defined by unit policy
- Assesses the need for patient/family instruction
- Make rounds on all patients on the team
- Initiate, develop and document patient plan of care based on patient’s assessment and medical diagnosis and setting priorities for nursing action in accordance with the unit’s policy on time-frames
- Review and update the plan of care once every 24 hours or as necessary
- Develop patient teaching and discharge plan as necessary
- Collaborates with other health team members in planning and providing care
- Delegates care to team members based on complexity, staff education and competency, state regulations
- Provides safe and comprehensive nursing care according to state regulations, hospital policy and procedure and Joint Commission standards
- Establish care priorities based on patient problems; communicate with staff and new employees of patient problems/concerns/changes in condition
- Notify physician promptly regarding concerns
- Medication administration, including IV therapy.
- Recorded vital signs and intake and output of patients and documented information in [Software].
- Assisted with specimen collection and handled appropriately to facilitate laboratory testing.
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Monitored and documented patient intake and output levels and reported concerns to care team.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Assessed patients and assisted in devising treatment methods designed to reduce pain and discomfort.
- Monitored patient status to report signs and symptoms of adverse reactions to medication.
- Educated patients on nutrition, disease prevention and post-discharge care to support overall wellness.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
Ph.D. - Health Administration
Walden University
Minneapolis, MN11.2023
Masters of Science in Nursing - Nursing Administration
Walden University
Minneapolis, MN10.2011
Bachelor of Science - Nursing
Hampton University
Hampton05.2009
Skills
- Staff Management
- Regulatory Compliance
- Policy Development
- Change Management
- Organizational Management
- Strategic Planning
- Stakeholder Relations
- Consulting
- Project Management
- Risk Management
- Process Improvement
- Executive Leadership
Certification
CA RN #95161832, 08/2025
Professional Organization Membership
06/2009, American Nurses Association
Phone Numbers
(757) 822-0962, (916) 843-9004
Board Certifications
- 02/2025, Advance Cardiac Life Support
- 02/2025, Basic Life Support for healthcare providers
- 12/2025 Certified Professional in Healthcare Quality
Affiliations
ANA
NAHQ
Capital City Black Nurses Assocication
Timeline
Chief Executive Officer
Campbells Clinical Consulting
06.2022 - Current
Clinical Quality Director Healthplan/Hospital
Kaiser Permanente Roseville
08.2021 - Current
Director of Quality Safety and Value
Northern California Veterans Health Care System
07.2017 - 08.2021
Chief Nurse Quality Management
Oscar G Johnson Veterans Affairs Medical Center
08.2015 - 07.2017
Nurse Manager
Spinal Cord Injury Veterans Affairs Hampton
08.2014 - 08.2015
Vascular access team
Riverside Regional Health System
04.2014 - 08.2015
Nurse Manager
Sentara Careplex Hospital
07.2013 - 06.2014
Nurse Manager
Mary Immaculate Hospital
08.2011 - 06.2013
Nursing Supervisor
DePaul Medical Center
04.2011 - 08.2011
Staff nurse ICU
DePaul Medical Center
06.2009 - 05.2011
Nurse Extern
DePaul Medical Center
08.2007 - 06.2009
Ph.D. - Health Administration
Walden University
Masters of Science in Nursing - Nursing Administration
Walden University
Bachelor of Science - Nursing
Hampton University
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