Timothy Candler
Tucson,Az
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
CODAC
Tucson, Az
08.2025 - Current
- Facilitated peer support groups, fostering open communication and shared experiences among participants.
- Developed individualized recovery plans in collaboration with clients, ensuring personalized support.
- Provided crisis intervention and conflict resolution, maintaining a safe environment for clients.
- Educated clients on coping strategies and resources, promoting self-advocacy and empowerment.
Recovery Technician
La Frontera – Casa De Vida
Tucson, AZ
08.2024 - 08.2025
- Coordinated and supervised therapeutic interventions for clients in both individual and group formats, contributing to the overall treatment objectives of the multi-disciplinary team.
- Oversaw medication administration and crisis intervention strategies. Managed client records and tracked patient progress to enhance care quality. Facilitated emotional support initiatives and led training programs for new staff.
Maintenance Landscaper
Raul’s Hauling & Landscaping
Tucson, Az
04.2023 - 08.2024
- Achieved improved property appearance through effective landscaping management within a 5-man crew. Delivered comprehensive shrubbery control, weed suppression, tree trimming, and maintenance services for residential and commercial clients.
Financial Services Representative
Alorica
Tucson, AZ
08.2022 - 02.2023
- Worked with the Bank of America retail/olb credit cards team to resolve customers banking concerns such as merchant disputes, fraud claims, credit line increases, account closures, mobile/online tech support, and statement inquiries.
- Successfully moved to work-from-home program after achieving a 94% overall score on 63 client satisfaction surveys while meeting all other key metrics.
Service Coordinator
Varitech Commercial Services Inc
Tucson, Az
10.2020 - 07.2022
- Scheduled service calls. Reviewed, edited, updated, completed service invoices. Took payments and updated financial records using QuickBooks. Coordinated parts needed with parts department and quotes needed with supervisor. Posted, responded, and shipped all eBay ecommerce sales.
- Started up Ecommerce (eBay) account which added revenue through part sales and reduced old stock inventory.
- Designed the website for Varitech Commercial Services www.varitechcommercialservices.com
- Designed comprehensive monthly report to track technicians’ productivity and minimize accounting errors using Microsoft Excel formulas.
Education
Bachelor of Science - Business Admin
University of Arizona Eller College of Management
Skills
- Microsoft Office 365
- Microsoft Windows 11
- Web Design
- Customer Service
- Attention to Detail
- Critical Thinking
- Time Management
- Empathy
- Communication
- Teamwork
- Rapport building
Certification
- Peer & Recovery Support Specialist
- Motivational Interviewing
- Solution Focused BI
- Trauma Informed Care
- CPR / First Aid
- Non-Violent Crisis Intervention Level 1 FPCC
Timeline
Peer Support Specialist
CODAC
08.2025 - Current
Recovery Technician
La Frontera – Casa De Vida
08.2024 - 08.2025
Maintenance Landscaper
Raul’s Hauling & Landscaping
04.2023 - 08.2024
Financial Services Representative
Alorica
08.2022 - 02.2023
Service Coordinator
Varitech Commercial Services Inc
10.2020 - 07.2022
Bachelor of Science - Business Admin
University of Arizona Eller College of Management