Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Intern
Timothy Carroll

Timothy Carroll

Covington,LA

Summary

Dynamic leader with a proven track record at US Restoration, LLC, adept in project planning & scheduling and team leadership. Excelled in enhancing operational efficiency and exceeding sales targets, demonstrating exceptional negotiation skills and a keen analytical mindset. Achieved significant profit margins by prioritizing safety & compliance and fostering customer and employee loyalty.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

15
15
years of professional experience
1
1
Certification

Work History

General Manager

US Restoration, LLC
12.2019 - Current
  • Oversee project budgets, timelines, and resource allocation to maximize efficiency and cost-effectiveness, consistently meeting or exceeding profit margins.
  • Conduct on-site inspections and assessments to determine project scope, material needs, and safety protocols, adapting to evolving project requirements as necessary.
  • Lead emergency response and disaster recovery efforts, coordinating rapid response to minimize client downtime and property damage.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented and upheld IICRC and OSHA guidelines, conducting regular safety audits and compliance reviews to maintain industry-standard practices..
  • Implemented operational strategies and effectively built customer and employee loyalty.

Owner

Compete For The Street, LLC
04.2014 - 11.2019
  • Created and manage large scale sporting events.
  • Coordinated charitable and philanthropic events with local communities.
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

Outside Sales Manager

Headwaters Construction
02.2012 - 04.2014
  • Finalized sales deals and contracts.
  • Managed territory budget to support development of regional and territory leads.
  • Updated client accounts based on changing markets.
  • Created efficient routes for outside salesman.
  • Visited clients to sell concrete based products. Clients varied from large retailers to large construction companies.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Outside Sales Representative

Glidden Professional Paint Center
03.2010 - 05.2012
  • Established new accounts through cold calling and personal visits to potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Built strong client rapport to establish diversified network of connections.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Attended trade shows and conferences regularly to increase brand visibility.
  • Monitored competitor activities to maintain competitive advantage.
  • Exceeded monthly sales targets and quotas consistently.

Education

Physcology

University of New Orleans
New Orleans, LA

Associate of Science - Horticulture

Louisiana Technical College
Slidell
05-1994

Skills

  • Project Planning & Scheduling
  • Budgeting & Cost Control
  • Safety & Compliance Knowledge
  • Environmental Health & Safety
  • Technical Reporting & Documentation
  • Team Leadership & Development
  • Risk Assessment & Mitigation
  • Decision-Making & Problem Solving
  • Negotiation & Conflict Resolution
  • Analytical Thinking
  • Trend Awareness

Certification

  • Certified Water Restoration Technician; IICRC
  • Certified Healthcare Worker: ASHE
  • Certified HAZWOPER; OSHA
  • Certified OSHA 30; OSHA
  • Certified Moisture Intrusion Inspector; Inter NACHI
  • Certified Healthcare Environment Worker; ICRA
  • Licensed Mold Remediation Contractor
  • Certified by TWIC
  • Certified Mold Inspector, Inter NACHI

Software

Xactimate

Office 365

CRM

Quickbooks Online

Adobe Suite

Timeline

General Manager

US Restoration, LLC
12.2019 - Current

Owner

Compete For The Street, LLC
04.2014 - 11.2019

Outside Sales Manager

Headwaters Construction
02.2012 - 04.2014

Outside Sales Representative

Glidden Professional Paint Center
03.2010 - 05.2012

Physcology

University of New Orleans

Associate of Science - Horticulture

Louisiana Technical College
Timothy Carroll