Timothy Carter
Crossville,TN
Summary
Dynamic leader with a proven track record at Perdue Foods, enhancing shipping operations and team performance. Expertise in inventory management and pallet jack handling has led to significant improvements in efficiency and quality control. Recognized for exceptional risk management and fostering collaboration, innovative strategies have consistently driven success and elevated customer satisfaction.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Lead
Perdue Foods
Monterey, TN
03.2020 - Current
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Utilized computer systems to track orders throughout the supply chain process.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Inspected containers for damages or discrepancies prior to accepting them from carriers.
- Supervised and trained personnel in the proper use of shipping and receiving equipment and procedures.
- Resolved discrepancies between purchase orders and actual receipts.
- Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
- Maintained high standards of quality control throughout the entire shipping and receiving process.
- Scheduled pick-ups and deliveries with carriers in a timely manner.
- Managed warehouse operations by organizing workflow, delegating tasks, and ensuring accuracy of product labeling.
- Maintained accurate records of incoming and outgoing shipments.
- Identified opportunities for improvement in the existing shipping and receiving processes.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Maintained updated knowledge through continuing education and advanced training.
Correctional Corporal
State of Tennessee Dept. of Correction
Pikeville, TN
04.2013 - 08.2019
- Safely transported inmates to and from work sites, maintaining physical headcounts at all times.
- Prepared written reports concerning inmate's misconduct.
- Participated in team meetings discussing topics such as training opportunities or policy changes.
- Recorded prisoner identification, charges and incidents of inmate disturbance, keeping daily logs of prisoner activities.
- Maintained order by enforcing rules and regulations among inmates.
- Responded quickly and effectively to emergency situations in a professional manner.
- Settled disputes between inmates.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Diffused disruptive behavior by verbal interventions.
- Conducted scheduled headcounts to verify presence of prisoners.
- Assisted in coordinating inmate activities and programs such as recreation, education, religious services.
- Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
- Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Implemented defensive tactics and physical restraints to maintain safety and security of personnel and general public.
- Investigated incidents involving suspected violations of laws or policies of the institution.
- Documented all necessary information related to day-to-day operations for record keeping purposes.
- Conducted searches of cells, visitors, staff members, and other areas to detect contraband materials.
- Promoted safety, order, and functionality of facility.
- Supervised visitation and checked visitors for proper identification and contraband.
- Searched building and grounds, living quarters and work areas for contraband.
- Coordinated shakedowns to locate and remove unauthorized items.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Monitored and supervised inmates in the facility, ensuring their safety and security.
- Advised senior officers on matters relating to inmate behavior or safety concerns.
- Assigned inmates to open and appropriate housing units.
- Conducted fire, safety and sanitation inspections.
- Coordinated with medical personnel regarding the health care needs of inmates.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
- Issued disciplinary actions when necessary to maintain order within the facility.
- Trained new staff members on procedures for handling inmates safely and securely.
- Communicated information regarding security, safety and operations through chain of command.
- Performed regular inspections of living quarters to ensure they are clean and safe.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Maintained order in building and on grounds of prison.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
Co Manager
Dollar General Market
Crossville, TN
01.2006 - 05.2012
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Coordinated promotional events that increased brand awareness within the community.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Managed risk by developing and implementing effective risk management strategies.
- Oversaw daily operations, maintenance, and administration of various properties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Responsible for training and supervising staff, delegating tasks, and resolving customer complaints.
- Ensured compliance with health and safety regulations in the workplace.
- Minimized waste by employing specific expense-tracking and cost-control strategies.
- Reviewed employee timecards for accuracy prior to submitting payroll information.
- Trained employees on additional job positions to maintain coverage of roles.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Resolved conflicts between employees in a professional manner.
- Provided feedback on employee performance and implemented corrective measures as needed.
- Recruited and hired qualified candidates to fill open positions.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented cost-saving measures that improved operational efficiency without compromising quality of service or product offerings.
- Facilitated communication between departments, ensuring timely completion of projects.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Ensured compliance with local health codes by conducting regular inspections of the premises.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Resolved customer disputes in a professional manner while maintaining high levels of customer satisfaction.
- Analyzed sales data to identify trends and areas for improvement.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Delegated work to staff, setting priorities and goals.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Analyzed market trends and competitor activity to inform business strategy.
- Maintained cleanliness standards throughout the store by delegating duties among staff members.
- Performed weekly audits of cash registers to detect discrepancies in transactions.
- Monitored daily operations to ensure efficient workflow.
- Streamlined communication channels, improving information flow and decision-making speed.
- Recruited new staff members through job postings, interviews, and references checks.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Monitored staff performance and addressed issues.
- Maintained inventory levels by ordering supplies and tracking sales.
- Developed store policies to ensure compliance with company standards.
- Ensured safety protocols were followed at all times.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Conducted weekly team meetings to discuss goals and objectives.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Assigned work and monitored performance of project personnel.
- Analyzed business performance data and forecasted business results for upper management.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Directed recruitment, hiring, and training of new staff members.
- Recruited and trained new employees to meet job requirements.
- Enhanced customer satisfaction through the development of a customer service excellence program.
Master Locksmith
Busy Bee Lock & Key
Decatur, AL
06.1995 - 09.2005
- Troubleshot mechanical problems with locking mechanisms and made necessary adjustments or repairs.
- Repaired locks on doors, cabinets, safes and other security devices.
- Cut new keys and duplicated existing ones by using key cutting machines.
- Moved picklocks in cylinders to open door locks without keys.
- Inspected door frames and hinges to ensure proper installation of locksets.
- Adjusted safes, vault doors and vault components with hand tools.
- Created keys for existing locks using manual or computerized key cutting machines.
- Maintained records of company keys and locks for master key systems.
- Maintained records of all lock changes, repairs, installations and removals.
- Completed new installations of components such as locks, handles and closers.
- Programmed electronic security systems such as card readers and biometric scanners.
- Inserted new or repaired tumblers into locks to change combinations.
- Installed safes, vault doors and deposit boxes following blueprints.
- Installed new locks, deadbolts and hardware to residential and commercial buildings.
- Assisted customers with selecting the most appropriate locking systems for their needs.
- Provided emergency services after hours when needed.
- Maintained inventory of tools, equipment and supplies necessary for job completion.
- Re-keyed locks in order to change access control for businesses or residences.
- Repaired or installed hardware such as panic buttons and chains.
- Disassembled mechanical and electrical locking devices to repair or replace worn tumblers and springs.
- Operated tools and devices to open locks when no key was available.
- Completed routine maintenance and repair.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized various software and tools to streamline processes and optimize performance.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Achieved cost-savings by developing functional solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Santaluces Community High School
Lantana FL05-1987
Autobody
South Tech
Boynton Beach, FL05-1987
Parts Marketing
South Tech
Boynton Beach, FL05-1985
Skills
- Efficient Shipping Operations
- Product Packaging
- Proficient in Pallet Jack Handling
- Freight scheduling
- Inventory Management
- Inventory Receiving Protocols
- Risk Management Procedures
- Documentation Organization
- Certified Forklift Operator
- Invoice Review and Approval
Affiliations
Enjoy time with my Grandkids. Enjoy fishing, hunting, riding my motorcycle
Accomplishments
Received award state while working there for perfect attendance. While working at Perdue foods I received the All star award twice
Certification
Forklift certified and licensed, Cpr certified through state, trained through the state of Tennessee to resolve conflicts and am certified in mental health evaluation and dealing with mental health issues
References
References available upon request.
Timeline
Shipping and Receiving Lead
Perdue Foods
03.2020 - Current
Correctional Corporal
State of Tennessee Dept. of Correction
04.2013 - 08.2019
Co Manager
Dollar General Market
01.2006 - 05.2012
Master Locksmith
Busy Bee Lock & Key
06.1995 - 09.2005
Forklift certified and licensed, Cpr certified through state, trained through the state of Tennessee to resolve conflicts and am certified in mental health evaluation and dealing with mental health issues
High School Diploma -
Santaluces Community High School
Autobody
South Tech
Parts Marketing
South Tech
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