Timothy Chick
Pawleys Island,SC
Summary
Capable and loyal employee passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in a multitude of establishments.
Overview
12
12
years of professional experience
Work History
Bartender
Pawleys Island Tavern
06.2020 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Golf Course Groundskeeper
Debordeau Club
12.2023 - 09.2024
- Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
- Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
- Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
- Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.
Lawn Care Technician
Forever Green Landscaping
05.2020 - 11.2023
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained and serviced lawn care equipment to enhance longevity.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
Ophthalmology Clinic Manager
Hect Eye Clinic
08.2019 - 03.2020
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
Optical Manager
United States Air Force
07.2017 - 03.2019
- Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
- Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
- Boosted team engagement and workplace satisfaction using managerial and motivational skills.
- Checked finished eye wear to maintain optical standards, customer requirements and special requests.
- Proactively addressed any health or safety concerns within the optical department, maintaining a clean and safe environment for both staff and patients.
- Ensured compliance with industry regulations, maintaining accurate records and documentation as required.
Optician
United States Air Force
11.2012 - 07.2017
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
Education
High School Diploma -
Tuscola High
Waynesville, NC06-2008
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
Timeline
Golf Course Groundskeeper
Debordeau Club
12.2023 - 09.2024
Bartender
Pawleys Island Tavern
06.2020 - Current
Lawn Care Technician
Forever Green Landscaping
05.2020 - 11.2023
Ophthalmology Clinic Manager
Hect Eye Clinic
08.2019 - 03.2020
Optical Manager
United States Air Force
07.2017 - 03.2019
Optician
United States Air Force
11.2012 - 07.2017
High School Diploma -
Tuscola High
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