Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Timothy Clark

Tampa,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Punctual and honest Customer Service with solid background in Communications environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

1
1
year of professional experience

Work History

Cashier, Cook, Maintenance, Cleaner, Dishwasher

Auntie Anne's
09.2022 - 01.2023
  • Emptied trashcans and transported waste to collection areas.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Answered questions about store policies and addressed customer concerns.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Upsold additional products and services to customers, increasing revenue.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Followed supervisor instructions to complete tasks on time.

Cashier Team Lead

Winn-Dixie Stores Inc.
10.2021 - 06.2022
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Received and processed customer payments.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Trained team members on cash register operation and cash handling.
  • Operated POS cash register and equipment to collect payments.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Increased customer loyalty and retention.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
  • Monitored areas for security issues and safety hazards.
  • Interpreted and enforced operating instructions, procedures and safety rules.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Led cashiers and associates in providing thoughtful customer service.
  • Maintained stock to meet expected customer demand.
  • Educated employees on register use, merchandising, and customer service.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Mentored new team members on sales software system operation.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Helped management develop employee improvement plans and motivate team members to continually improve.
  • Facilitated and logged store opening, closing, and shift changes.
  • Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Managed staffing levels to provide optimal support for cash register operations.
  • Set and updated employee schedules to fulfill gaps based on expected customer demands.
  • Maintained and updated security protocols for front desk operations.
  • Reconciled daily totals to maintain balanced and compliant ledgers.

Education

High School Diploma -

Steinbrenner High School
Lutz, FL
05.2023

Skills

  • Judgment and Decision-Making
  • Process Payments
  • Scanner Operation
  • Identification Checks
  • Training and Development
  • Monitoring
  • Credit and Cash Transactions
  • Cash Register Systems
  • Cash Counting Machine Operations
  • Payment Collection
  • Refunds and Exchanges
  • Report Preparation
  • Learning Strategies
  • Payments Posting
  • Currency Counting
  • Microsoft Excel
  • Microsoft Windows
  • Purchase Assistance
  • Total Sales Reconciliation
  • Retail Merchandising
  • Wrapping and Boxing
  • Cashier Oversight
  • Product and Service Sales
  • Price Identification
  • Sales Expertise
  • Instructing
  • Order Taking
  • Cash Drawer Management
  • Customer Service
  • Writing

Additional Information

- Experience in Construction

- Lifting Heavy Material

- Tractor Experience

- Pressure Washing


Timeline

Cashier, Cook, Maintenance, Cleaner, Dishwasher

Auntie Anne's
09.2022 - 01.2023

Cashier Team Lead

Winn-Dixie Stores Inc.
10.2021 - 06.2022

High School Diploma -

Steinbrenner High School

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Timothy Clark