Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Clary

Roswell

Summary

Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.

Overview

3
3
years of professional experience

Work History

Kitchen/Counter Helper

Panda Restaurant Group, Inc., Panda Express
12.2022 - 07.2025
  • Heightened customer satisfaction by providing efficient and courteous service at the counter.
  • Streamlined order processing for faster turnaround times, leading to increased sales.
  • Assisted in maintaining a clean and organized work area, ensuring optimal productivity.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
  • Provided product recommendations based on customer preferences, boosting overall satisfaction.
  • Addressed customer concerns promptly and professionally, resulting in improved customer relationships.
  • Performed routine maintenance tasks such as cleaning equipment or restocking supplies to maintain an efficient workplace atmosphere.
  • Proactively resolved minor complaints from patrons before they escalated into larger issues, preserving positive dining experiences.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Advised guests about available products and services to meet individual needs.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Cashier/Kitchen/Counter Server

Taco Bell
08.2022 - 12.2022
  • Heightened customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier/Kitchen/Counter Cashier

Wendys Fast Food
03.2022 - 08.2022
  • Heightened customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

GED -

Eastern New Mexico University - Roswell
Roswell, NM
03.2022

Skills

  • Critical Thinking
  • Carrying Loads
  • Food Handling Standards
  • Customer Service and Assistance
  • Cash Register Operations
  • Opening and Closing Skills
  • Unpacking Deliveries
  • Problem-Solving Skills
  • Social Perceptiveness
  • Financial Transactions
  • Cash Handling
  • Store Cleaning
  • Listening Skills
  • Hospitality Service
  • Food Packaging and Labeling
  • Customer Preferences
  • Stocking and Replenishing
  • Prepare Orders
  • Process Payments
  • Workstation Setup and Breakdown
  • Telephone Reception
  • Guest Experiences
  • Ingredient and Food Preparation
  • POS Terminal Operation
  • Cash Drawer Reconciliation
  • Personalized Support

Timeline

Kitchen/Counter Helper

Panda Restaurant Group, Inc., Panda Express
12.2022 - 07.2025

Cashier/Kitchen/Counter Server

Taco Bell
08.2022 - 12.2022

Cashier/Kitchen/Counter Cashier

Wendys Fast Food
03.2022 - 08.2022

GED -

Eastern New Mexico University - Roswell

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Timothy Clary