Timothy Collins
Edgecliff
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance. Excelled in staff training and mentoring, boosting team efficiency. Skilled in inventory control and problem-solving, consistently meeting health codes. Achieved notable improvements in service quality and operational efficiency, fostering a positive and dynamic work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant General Manager Bar
Old Texas Brewing Company
08.2022 - 01.2025
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
Kitchen Manager
On The Border
12.2019 - 09.2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Assistant Manager
Bar Louie
03.2018 - 12.2019
- Directed training and retraining of employees to boost performance and enhance business results.
- Executed opening and closing procedures to ensure operational efficiency.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Sever Manager
Cracker Barrel Restaurant
07.2014 - 03.2018
- Directed a team of servers to achieve customer service and sales goals consistently.
- Welcomed and greeted guests before presenting special menu items to clients.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Criminal Justice -
Tarrant County College
Fort Worth, TX07.2011
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Training and mentoring
- Responsible alcohol service
- Staff scheduling
- Health codes compliance
- Guest interaction
- Inventory control
- Safety awareness
- Quality control
Certification
Servsafe Manager
Timeline
Assistant General Manager Bar
Old Texas Brewing Company
08.2022 - 01.2025
Kitchen Manager
On The Border
12.2019 - 09.2022
Assistant Manager
Bar Louie
03.2018 - 12.2019
Sever Manager
Cracker Barrel Restaurant
07.2014 - 03.2018
Servsafe Manager
Criminal Justice -
Tarrant County College
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