A dynamic leader with a proven track record at Velvet Taco, I excel in driving operational excellence and business growth, leveraging skills in budget analysis and team building. Expert in enhancing sales and profitability, I adeptly mentor teams to surpass objectives, demonstrating exceptional leadership and financial administration acumen.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
Velvet Taco
02.2023 - Current
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Developed and implemented strategies to increase sales and profitability.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Kitchen Manager
Cheddars Stratch Kitchen
07.2021 - 05.2023
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Checked and tested foods to verify quality and temperature.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Kitchen Manager
Chuy's Tex-Mex Restaurant
10.2020 - 07.2021
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Purchased food and cultivated strong vendor relationships.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Developed unique events and special promotions to drive sales.
Verified prepared food met standards for quality and quantity before serving to customers.
Coordinated with catering staff to deliver food services for special events and functions.
Oversaw food preparation and monitored safety protocols.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Motivated staff to perform at peak efficiency and quality.
Implemented effective inventory control systems to reduce food spoilage and waste.
Managed staff schedules and maintained adequate coverage for all shifts.
Kitchen Manager
Bjs Restaurants and Brewhouse
05.2018 - 10.2020
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Checked and tested foods to verify quality and temperature.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Maximized quality assurance by completing frequent line checks.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Managed staff schedules and maintained adequate coverage for all shifts.
Implemented effective inventory control systems to reduce food spoilage and waste.
Assistant Executive Chef
The Cheesecake Factory
05.2015 - 05.2018
Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
Handled and stored food to eliminate illness and prevent cross-contamination.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Oversaw business operations, inventory control, and customer service for restaurant.
Generated employee schedules and work assignments and determined appropriate compensation rates.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Requisitioned food, selected and developed recipes and standardized production recipes for consistent quality.
Coordinated employee schedules and developed staff teams to boost productivity.
Set up and broke down kitchen for service.
Monitored food production to verify quality and consistency.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Assistant General Manager
IHOP
02.2012 - 03.2015
Managed team schedule with eye for coverage needs and individual strengths.
Handled cash accurately and prepared deposits.
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
Motivated, trained, and disciplined employees to maximize performance.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Resolved problems promptly to elevate customer approval.
Enforced quality assurance protocols to deliver ideal customer experiences.
Mentored and motivated team members to achieve challenging business goals.
Managed budget implementations, employee evaluations, and contract details.
Developed and implemented policies and procedures to improve customer service and satisfaction.
Analyzed customer feedback data to identify areas of improvement and develop solutions.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Infantryman
US Army
09.2008 - 09.2014
Led fire team during infantry dismounted battle drills and situational training exercises.
Patrolled designated coverage areas and evaluated terrain for defensive use.
Trained in use of tear gas, passive ordnance, and explosives.
Constructed and camouflaged infantry positions and equipment to prevent detection.
Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
Maintained secure communication systems to relay information to and from command teams.
Education
Associate Degree in Culinary Arts - Culinary Arts
Platt Collage
Oklahoma City, OK
05-2016
Skills
Sales
Branding
Advertising and marketing
Budget analysis
Communication skills
Leadership
Safety protocol
Verbal and written communication
Community outreach
Service quality improvement
Leadership and team building
Budget forecasts
Recruitment
Cost reductions
Networking
Team building
Employee development
Financial administration
Certification
Serv safe
Food Handlers
Alcohol certification
Timeline
General Manager
Velvet Taco
02.2023 - Current
Kitchen Manager
Cheddars Stratch Kitchen
07.2021 - 05.2023
Kitchen Manager
Chuy's Tex-Mex Restaurant
10.2020 - 07.2021
Kitchen Manager
Bjs Restaurants and Brewhouse
05.2018 - 10.2020
Assistant Executive Chef
The Cheesecake Factory
05.2015 - 05.2018
Assistant General Manager
IHOP
02.2012 - 03.2015
Infantryman
US Army
09.2008 - 09.2014
Serv safe
Food Handlers
Alcohol certification
Associate Degree in Culinary Arts - Culinary Arts
Platt Collage
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