Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Timothy Crowley

Walpole,MA

Summary

Dynamic professional with a proven track record in sales and customer relationship building at Mass Realty Advisors. Excelled in increasing sales revenue through strategic marketing and exceptional service. Skilled in implementing preventative maintenance programs and coordinating technical teams, demonstrating strong leadership and organizational abilities. Achieved significant client satisfaction and operational efficiency, underscoring a commitment to excellence and results.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Salesman

Mass Realty Advisors
08.2006 - Current
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.

Oil Burner Technician

MacFarlane Energy
04.1997 - 08.2006
  • Improved system efficiency by performing routine maintenance on oil burners and related equipment.
  • Participated in ongoing professional development opportunities to stay current with industry advancements.
  • Optimized system performance by calibrating controls, adjusting settings, and replacing worn parts as needed.
  • Performed combustion efficiency tests to maximize fuel savings for clients while reducing environmental impact. And install heating systems

Education

No Degree -

Dedham High School
Dedham, MA

Real Estate Certification -

Camber Real Estate
Norwood, MA
03.2006

Oil Burner Technician License -

NEW ENGLAND FUEL INSTITUTE
Watertown, MA
10.1988

CDL Class B Certification -

Massasoit Community College
Canton, MA
10.1992

Skills

  • I was responsible for the supervision and management of up to three (3) maintenance personnel, in their duties to maintain, service, and repair company-owned leased facilities Responsibilities include but are not limited to scheduling work, dispatching staff, technical training/guidance, management of tools and equipment, confirmation of work completed, property inspection and reporting, inventory control, time card submission, and employee evaluations
  • Sales and marketing strategies
  • Customer Relationship Building
  • Sales strategy development
  • Upselling and Cross Selling
  • Maintain routine department records
  • Implement preventative maintenance programs
  • Coordinate the work of vendors
  • Attend staff and management meetings
  • Utilize Work Order Software to schedule, communicate, and plan workload, including for routine and event-specific tasks
  • Maintain the key and lock program
  • Establish and manage pest control program
  • Respond to off hour’s critical calls to resolve facility issues / Rotation of On-Call Schedule
  • Coordinate with other departmental supervisors and contractors
  • Other duties as assigned by supervisor or other management
  • Adhere to all local, state, and federal laws, including all regulations governing Fair Housing and OSHA requirements
  • Company:Mass Realty Advisors
  • As a Oil burner Technician i became management as a dispatcher handling 15 service technicians organize and scheduling their work load daily
  • Also carry a mass CDL class B drivers license

Certification

CDL class B Drivers license

Oil burner tech License

Licensed real estate Sales Person


Timeline

Salesman

Mass Realty Advisors
08.2006 - Current

Oil Burner Technician

MacFarlane Energy
04.1997 - 08.2006

No Degree -

Dedham High School

Real Estate Certification -

Camber Real Estate

Oil Burner Technician License -

NEW ENGLAND FUEL INSTITUTE

CDL Class B Certification -

Massasoit Community College
Timothy Crowley