Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems. Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 7 years of experience interviewing specialists, witnesses and claimants to compile information. Motivated Trainer eager to help new hires advance in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 7 years of related experience and superior planning and time management abilities.
I am a U.S. Navy Veteran and a graduate of the NC police academy. I have been in the insurance claims industry for 7 years. I started as a field adjuster and worked for 4 years covering 16 states. I was promoted to a company auditor and worked part time our in house training department. I trained company staff and protential future adjusters for 3 years. I trained adjusters from across the country in daily claims and deployed to storm centers during CAT events. I am proficient in Xactimate and Symbility and teach both estimating software during our trainings at our training center in Atlanta, GA.