TIMOTHY DA SILVA
Jacksonville,FL
Summary
I have over 3 years in the medical cannabis industry, specializing is harvest and post harvest processing. I also have extensive experience with state compliance software, packaging and machine operation.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Inventory Control Manager
Sunoptic Technologies
Jacksonville, FL
03.2023 - Current
- As Inventory Control Manager, I developed and implemented inventory control systems to track product shipments, receipts and storage.
- Conducted regular physical counts of all products in inventory, reconciling discrepancies with computerized records.
- Maintained accurate databases of supplier information, including contact details, pricing structures and lead times.
- Investigated root causes of inventory discrepancies by conducting thorough research into relevant documents.
- Audited warehouse locations regularly to ensure adherence to safety protocols and proper storage techniques.
- Forecasted future demand based on historical trends in order volume, sales activity and customer feedback.
- Provided training sessions on best practices for managing inventories efficiently to warehouse personnel.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Post-harvest Processing Manager
Vidacann
Jacksonville, FL
12.2019 - 01.2023
- In my position, it is my responsibility to oversee and assist with the post harvest drying, curing and processing of roughly 6,000 plants a week
- Duties included but not limited to: receiving, verifying and hanging plants post harvest
- Monitoring and adjusting plant conditions as needed
- Approve dried plants for takedown and storage
- Maintaining terpene profile and moisture content after drying
- Managed 30-40 team members responsible for performing various processing tasks.
- Data entry, conversion and verification in state compliance software
- Processing, packaging and UPC verification of final product before distribution
- Developed and maintained standard operating procedures for processing operations.
- Monitored daily production activities, ensuring accuracy of data entry and quality control.
Customer service associate
Spin City Cyber Café
04.2019 - 10.2019
- In this role I was responsible for creating new customer accounts as well as verification of existing customers
- This was also a cash handling position in which I was responsible for cashing out multiple customers at any given time
- Data entry and verification used daily
- In this role I gained a lot of experience multi tasking and re prioritizing tasks on the fly
- Demonstrated active listening skills when responding to customer questions and complaints.
- Developed relationships with key clients through regular contact and follow-up communication.
- Compiled daily sales reports for management review.
- Kept work area neat, clean, and well-stocked at all times.
- Performed additional duties as assigned by management team.
Google Expert
Best Buy
05.2017 - 03.2019
- The Google expert position was centered around in depth brand knowledge as well as competitor research, comparison, and assessment
- This information allowed me to create smart home solutions for customers is ways that meet their individual wants and needs
- This position requires good listening skills and attention to details as well as lateral problem solving skills to find work arounds with cross compatibility
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Identified needs of customers promptly and efficiently.
Education
High School -
Samuel W. Wolfson High School
2007 - 2011
Skills
- Cycle counting
- Stock control
- SOP Writing
- Demand forecasting
- Staff Management
- Data collection and analysis
- Quality Control Standards
- Employee Training and Development
- Organizational Skills
- Adaptability
- Task Prioritization
- Problem-solving aptitude
- Interpersonal Communication
- Attention to Detail
- Continuous Improvement
- Analytical Thinking
- Time Management
- Self Motivation
- Speak Spanish fluently
- Speak Portuguese conversationally
Timeline
Inventory Control Manager
Sunoptic Technologies
03.2023 - Current
Post-harvest Processing Manager
Vidacann
12.2019 - 01.2023
Customer service associate
Spin City Cyber Café
04.2019 - 10.2019
Google Expert
Best Buy
05.2017 - 03.2019
High School -
Samuel W. Wolfson High School
2007 - 2011
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