A detail-oriented security officer with an excellent memory and awareness of people, events, and facilities. Skilled in responding to emergencies and providing crisis intervention. Exercises sound judgment during crises and emergencies. Military-trained with a professional attitude and someone that can be counted on to get the job done.
Overview
20
20
years of professional experience
Work History
Disneyland Security - Parks Patrol / Guest Control
The Walt Disney Company
Anaheim, CA
05.2018 - Current
Guarded, restricted areas to prevent unauthorized entry.
Followed established security and safety procedures, and posted orders to include enforcement of company rules, policies, and regulations.
Secured personnel and premises by inspecting buildings and patrolling the property.
Documented security-related situations, and submitted in-depth reports to superiors.
Searched individuals and baggage for weapons, and other prohibited items.
Address problems quickly, and reported clear information while working under minimal supervision.
Provided a security presence for significant events with tens of thousands of attendees.
Protected company assets against theft or damage by conducting frequent building and grounds patrols.
Investigated disturbances, and used proportional and strategic responses to handle different types of issues.
Communicated with team members and building management via radio, telephones, computers, and proprietary incident reporting software.
Barista
Starbucks
Ladera Ranch, CA
03.2017 - 05.2018
Operated cash register, collected payments, and provided accurate change.
Maintained a calm demeanor during high-volume periods and special events.
Maintained a clean and organized workspace, enabling coworkers to locate resources and products.
Supported highest standards of conduct and service to support company reputation.
Managed the morning rush of customers daily with efficient, levelheaded customer service.
Addressed and resolved customer concerns to maintain brand loyalty.
Followed health, safety, and sanitation guidelines to pass state inspections.
Patient Care Technician
Saddleback Memorial Medical Center
San Clemente, CA
03.2014 - 05.2016
Documented patient intake, dietary requirements, and aided with feeding and monitoring.
Document and report patient vital signs and reported results to the staff nurse or physician.
Observe patient for physical, emotional, and symptomatic changes in the patient's condition.
Promoted patient satisfaction by assisting with bathing, dressing, toileting, and exercising.
Supported healthy patient skin with bedside baths, wound care, and integrity checks.
Transported patients to other hospital areas in wheelchairs and gurneys for tests, treatments, and therapies.
Engaged with the patient's family and friends to provide a courteous visit experience.
Collected and labeled specimens to prepare for delivery to the laboratory.
Hospital Corpsman
Naval Reserves
Menifee, CA
09.2013 - 10.2015
Performed eye exams, dental inspections, and physical exams to promote full-body health.
Scheduled patient follow up-appointments to monitor injuries or illnesses.
Maintained health records for marine platoons.
Interviewed patients to obtain their medical history and details on current issues.
Calmed patients by carefully explaining each step and remaining composed.
Gas Turbine Engineer / Hospital Corpsman
United States Navy, USN
San Diego, CA / Bremerton, WA, CA / WA
09.2005 - 09.2013
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high-quality and timely delivery.
Performed maintenance services to correct and prevent problems.
Monitored performance and controlled using a computerized system.
Engaged in troubleshooting machinery malfunctions through testing instruments and observation of defective equipment, listening and visually analyzing for sources of problems.
Completed regular upkeep work on Gas Turbine machinery and mechanical equipment to maintain continued operation and operator safety.
Read and interpreted technical documents and blueprints to disassemble and reassemble the equipment for repairs and component replacements.
Administered medications and immunizations.
Performed both emergency and routine medical procedures in high-pressure environments.
Determined extent of injuries and illnesses to establish treatment priorities.
Responded immediately to emergency calls to confirm best possible treatment.
Built and fostered emotional connections with soldiers to reduce anxiety.
Maintained health records for marine platoons.
Calmed patients by carefully explaining each step and remaining composed.
Education
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZ
12.2021
Certificate of Completion - Corpsmen Basic
Naval Hospital Corpsmen Basic Training
Great Lakes, IL
04.2010
Certificate of Completion - Boot Camp
Naval Basic Training
Great Lakes, IL
12.2007
Skills
Conflict resolution
Incident reporting
Investigative nature and problem-solving
Vigilant, observant, and detail-oriented
Multi-tasker
Strong interpersonal and communication skills
Superior customer service
Report generation
Security screenings
Positive attitude
Empathetic
Critical thinking
Crisis management
Timeline
Disneyland Security - Parks Patrol / Guest Control
Strategic Sourcing Category Manager at Walt Disney Company-Disney Cruise LineStrategic Sourcing Category Manager at Walt Disney Company-Disney Cruise Line