Tim Davison
Canton,IL
Summary
Proven leader with extensive experience in the fast-food industry, notably at Bob Evans Restaurant. Excelled in cost control and customer relations, enhancing financial performance and customer satisfaction. Skilled in staff training and development, significantly improving team productivity. Achieved notable success in process improvement, leading to increased efficiency and profitability.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Assistant Manager
Bob Evans Restaurant
01.2015 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Manager
Kentucky Fried Chicken
12.2005 - 12.2014
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Manager
Long John Silver's
05.1990 - 12.2005
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Education
High School Diploma -
Canton High School
Canton, IL05.1990
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Task Delegation
- Staff Supervision
- Cost Control
Certification
Serve Safe certification
Allergen certification
Timeline
Assistant Manager
Bob Evans Restaurant
01.2015 - Current
Manager
Kentucky Fried Chicken
12.2005 - 12.2014
Manager
Long John Silver's
05.1990 - 12.2005
High School Diploma -
Canton High School
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