Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager

Timothy Decker

Sales, Distribution, Management
Saint Charles,IL

Summary

Goal-oriented with experience in both the retail and distribution industries. Organized, dependable, and highly successful at managing high volume workload in fast-paced environment with a high degree of accuracy. Strong communication, multitasking and planning abilities paired with a hardworking mentality.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Distribution Specialist

McMaster-Carr
Elmhurst, IL
02.2018 - Current
  • Uncovered and resolved errors with minimal oversight.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Inspected loading operations for improvements in efficiency and safety.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Set up local, domestic and international shipments according to postal, shipper and foreign regulations.

Department Manager

Nordstrom
Oak Brook, IL
09.2014 - 04.2017
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Oversaw a $5 million dollar business and increased sales by an average of 4-5% annually.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established team priorities, maintained schedules and monitored performance.

Sales Associate

Nordstrom
Oak Brook, IL
08.2011 - 09.2014
  • Set and achieved personal sales goals, and became top seller within the first year.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Stayed current on company offerings and industry trends.

Education

Bachelor of Arts - Counseling

Northland International University
Dunbar, WI
09.2006 - 05.2011

Skills

Problem-Solving

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Accomplishments

  • Received the Boy Scouts highest rank of Eagle Scout at the age of 15.
  • Helped grow the Oak Brook Sportswear department into #1 volume men's department in the company.


Timeline

Distribution Specialist

McMaster-Carr
02.2018 - Current

Department Manager

Nordstrom
09.2014 - 04.2017

Sales Associate

Nordstrom
08.2011 - 09.2014

Bachelor of Arts - Counseling

Northland International University
09.2006 - 05.2011

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Timothy DeckerSales, Distribution, Management