Timothy Dequina
Greendale,WI
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced in enhancing customer satisfaction at Lowe's. Proven track record in training teams and implementing process improvements, resulting in increased efficiency. Adept at fostering collaboration and driving strategic decisions to optimize operations and reduce losses.
Overview
18
18
years of professional experience
Work History
Londeau Distributing
Contractor
03.2022 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Head Cashier
Lowes Home Improvment
05.2019 - 03.2022
- Supervised daily cash operations, ensuring accuracy and compliance with company policies.
- Trained and mentored new cashiers on register systems and customer service techniques.
- Resolved customer complaints promptly, maintaining high satisfaction levels in store transactions.
- Conducted inventory audits to ensure proper stock levels and minimize losses.
- Developed schedules for cashier team, optimizing coverage during peak hours.
- Managed cash handling procedures, including deposits and reconciliation of daily sales reports.
- Implemented process improvements that enhanced transaction speed and reduced errors.
Assistant Manager
Walmart
06.2007 - 03.2017
- Led daily operations to ensure efficient store functionality and optimal customer service.
- Trained and mentored team members to enhance productivity and foster a collaborative environment.
- Developed and implemented inventory management strategies to reduce shrinkage and improve stock accuracy.
- Analyzed sales data to identify trends, driving strategic decisions for merchandise placement and promotions.
- Coordinated staff schedules, optimizing labor costs while maintaining service quality during peak hours.
- Facilitated communication between departments, ensuring alignment on goals and operational practices.
- Executed loss prevention initiatives, resulting in enhanced security measures throughout the store.
Education
Associate of Science - Bible Studies
East Texas Baptist University
Marshall, Texas, TX05-2007
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Londeau Distributing
Contractor
03.2022 - 06.2025
Head Cashier
Lowes Home Improvment
05.2019 - 03.2022
Assistant Manager
Walmart
06.2007 - 03.2017
Associate of Science - Bible Studies
East Texas Baptist University