Timothy Deubell
West Seneca,NY
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Enjoys meeting goals, technology, and working in a team environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Autopilot Engineer
Tesla
10.2022 - Current
- My dedication, performance, and attention to detail have allowed me to move to a Quality Assurance position in my department, where I work closer with leadership, and help solve internal conflict of information and other disputes.
- Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
Field Technician
BDS Connected Solutions
08.2021 - 10.2022
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Delivered high-quality work by diligently following standard operating procedures.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
Sales Agent
GEICO
09.2020 - 10.2022
- My best accomplishment so far was exceeding expectations in my training and schooling, where I skipped 25% of the certification process and was promoted early.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Mobile Expert
T-Mobile
03.2018 - 09.2020
- In March of 2018, I was the top performing Sales Representative of the #1 T-Mobile store out of over 2,000 stores in the United States.
- Monitored wireless sales space to establish familiarity with various carriers.
- Maintained sound knowledge of company product suites.
- Performed in-store product demonstrations at assigned events.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Computer Sales Specialist
Best Buy
09.2015 - 03.2018
- Built strong relationships with store customers based on knowledgeable support for diverse computer needs.
- Trained store associates on computer products, technology and service offerings.
- Documented customer orders and processed accurate payments for products, warranties and support contracts.
- Listened to customers to identify needs and build personalized computing solutions.
- Partnered with computer sales team and other store personnel to deliver unparalleled customer support and maximize revenue.
- Engaged customers throughout sales process and followed store procedures to maximize satisfaction.
Laborer
Nut-Tos Peanut Supply Co
03.2012 - 09.2014
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
Education
GED -
West Seneca East Senior Highschool
West Seneca, NY01.2013
Skills
- Quality Control
- Process Improvement
- Materials Management
- Technical Support
- Technical Analysis
- Equipment Installation
- Professional Communication
- Project Management
- Equipment Maintenance
- Hardware and Software Installation
- Team collaboration
- Conflict resolution
Certification
- Insurance Producer License
- Property & Casualty License
Contact
timothydeubell96@gmail.com, 7162566046
Timeline
Autopilot Engineer
Tesla
10.2022 - Current
Field Technician
BDS Connected Solutions
08.2021 - 10.2022
Sales Agent
GEICO
09.2020 - 10.2022
Mobile Expert
T-Mobile
03.2018 - 09.2020
Computer Sales Specialist
Best Buy
09.2015 - 03.2018
Laborer
Nut-Tos Peanut Supply Co
03.2012 - 09.2014
GED -
West Seneca East Senior Highschool