Driven Healthcare Program Manger with 7 years of relevant experience offering expertise staffing ratios and clinical diagnosis. Experienced in staffing grid, on-call staffing and downsizing nursing staff to achieve day to day productivity goals. Comfortable viewing schedules and coordinating multiped different schedules at once.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager
United Language Group
GAINESVILLE, United States
08.2021 - Current
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Developed and initiated projects, managed costs, and monitored performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Fostered relationships with vendors to promote positive working relationships.
Identified, reviewed and applied policies and procedures.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Eliminated discrepancies in progress by reviewing performance, spend and timeline.
Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
Staffing Coordinator
St. Francis Hospital
12.2016 - 06.2020
Maintained current understanding of state and federal policies such as EEO and ADA.
Created qualification guidelines and requirements for individual positions, including systematic rating process to identify and measure appropriate candidates against established criteria.
Collaborated with management to build and implement effective, modern employment policies.
Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
Collaborated with 11 other Departments to ensure quality, timeliness and availability of resources for Patient's care.
Utilized strategic and forward-thinking business techniques to maximize turnover.
Determined project schedules and maintained timeline with proactive adjustments to workflow.
Drafted action plans and led meetings with department executives to review project status and proposed changes.
Served as the single point of contact for Patient's scheduling and changes.
Drill Sergeant (Reservist)
US Army Fort Benning
12.2013 - Current
Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in well-groomed soldiers.
Liasied between executives and entry-level workers, facilitating smooth communication and successfully achieving any required missions.
Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
Trained and mentored 60 new personnel simultaneously to fulfill various roles.
Licensed Insurance Broker
Total Insurance Brokers
Tampa, FL
09.2020 - 08.2021
Calculated premiums and established payment methods for sales.
Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
Built relationships with clients through active listening and repor talents to provide excellent service.
Remained impartial in order to advise clients based on circumstances.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Reported policy changes and company conditions affecting customer satisfaction.
Adhered to health and prescription insurance products, delivery systems and claims systems.
Supervisor
Marco's Pizza
07.2014 - 12.2016
Oversaw job sites and checked for accuracy, quality and to ensure that all project specifications were met.
Offered instruction, coaching and motivation to employees during the shift.
Supervised the loading and unloading of packages in the warehouse.
Developed and implemented standards and procedures that ensured the safety of food quality.
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Plan and direct activities such as sales promotions, coordinating with other department heads as required.
Education
High School Diploma -
St. Anne-Pacelli Catholic School
Columbus, GA
Healthcare Management - Healthcare Management
Western Governors University
Salt Lake City, UT
01.2024
Skills
Healthcare Organizational development
Clinical staffing management
Resource planning
Asset utilization
Hospital staffing
Conflict resolution
Talent management
Performance management systems
Performance optimization
Logistics coordination
Process facilitation
Accomplishments
Earned the Army Good Conduct Medal.
Earned the Army Achievement Medal.
Earned the Army Non-Commissioned Officer Professional Development Ribbon.
Earned the Army Global War on Terrorism Ribbon.
Earned the Army National Defense Service Ribbon.
Earned the Army Service Ribbon.
Certification
CPR certified through American Heart Association
BLS
Bachelors of science and healthcare Management june 2023