Dynamic Sleep Lab Coordinator at Falmouth Hospital with expertise in polysomnography scoring and patient education. Proven track record in enhancing home sleep testing programs and achieving successful AASM reaccreditation. Skilled in technical troubleshooting and fostering patient relationships, ensuring optimal care and treatment outcomes. Passionate about advancing sleep health and patient satisfaction.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Sleep Lab Coordinator
Falmouth Hospital Sleep Disorders Center
Falmouth, MA
07.2023 - Current
Responsible for the daily operation of the sleep disorders center.
Responsible for patient flow for both in-lab polysomnograms and home sleep apnea testing.
Spearheaded upgrades for both in-lab acquisition equipment and the growing home sleep testing program.
Communicate with referring physicians, and other healthcare professionals, to ensure smooth patient care and treatment coordination.
Responsible for maintaining and troubleshooting sleep lab equipment.
Scheduling, educating, and assisting patients through the home sleep testing process.
Scoring both attended and home sleep studies as needed.
Responsible for performing QA monitoring of overnight studies conducted in the lab.
Senior Registered Polysomnographic Technologist
Massachusetts General Hospital Sleep Disorders Center
BOSTON, MA
01.2017 - 07.2023
Responsible for scoring overnight attended facility studies utilizing Natus/Grass software.
Performing CPAP Clinics with patients to troubleshoot equipment, ensure proper mask fitting, and CPAP desensitization.
Responsible for maintaining lab CPAP mask inventory.
Performing and scoring MSLT studies.
Responsible for performing QA monitoring of overnight studies conducted in the lab.
Instrumental in creating successful AASM reaccreditation campaign.
Created Process and Outcome Measure protocols for both OSA and Periodic Limb Movements.
Created PAP Assessment program per AASM requirements.
Spearheaded pilot HSAT program.
Currently scaling the HSAT program with existing devices (Alice NightOne) to include WatchPAT One devices for further growth.
Scoring research polysomnograms for various research, including Down Syndrome and Alzheimer’s research projects.
Consultant
Bose Corporation
Boston, MA
03.2019 - 03.2020
Responsible for interpreting sleep data utilized for product development.
Sleep Profiler software utilized to determine latency to persistent sleep.
Providing input on data quality to increase accuracy of project.
Data Processing Technologist
Clinilabs Drug Development Corporation
New York, NY
06.2018 - 12.2019
Responsible for scoring Phase 3 clinical drug trial polysomnograms for the indication of insomnia.
Routinely assessed for scorer reliability by comparison with Clinilabs Benchmark scorers.
Registered Polysomnographic Technologist
Lahey Medical Center Sleep Disorders Center
Peabody, MA
10.2014 - 01.2017
Responsible for instructing patients on how to properly put on portable monitoring equipment in preparation for Home Sleep Test screening for obstructive sleep apnea.
Downloading of data from Alice PDx and NightOne devices to score and prepare reports for Physicians.
Scoring Home Sleep Tests utilizing Alice software followed by report creation for Physicians.
Performing CPAP Clinics with patients to troubleshoot equipment, ensure proper mask fitting, and CPAP desensitization.
Scoring of overnight attended facility studies utilizing Grass software.
Responsible for monitoring of MSLT, MWT, and Polysomnographic Sleep Studies.
Other duties include scoring Home Sleep Tests utilizing ResMed AirView software.
Perform CPAP Clinic appointments with patients for mask fittings and CPAP desensitization.
Registered Polysomnographic Technologist
Heywood Hospital Sleep Disorders Center
Gardner, MA
01.2012 - 10.2014
Relationship building skills utilized to ensure positive outcomes for patient treatments and patient compliance in the home setting.
Directly contributed to Sleep Lab profitability.
Patient education, Sleep Study patient setups, study monitoring, and patient treatment per lab established protocols.
Pressure treatment therapies utilized include CPAP, BiPAP, and ASV titrations.
Other duties include patient appointment confirmation, maintaining supply inventories, maintaining and monitoring lab equipment, mask fittings and patient desensitizing, and equipment sanitation.
Directly responsible for patient retention and exceeding patient budget, while staying under hospital set equipment/supplies budget.
Responsible for patient education, Sleep Study patient setups, MSLT (Multi Sleep Latency Test) patient setups, study monitoring, and patient treatment per lab established protocols.
Treatment therapies utilized include CPAP, BiPAP, and ASV titrations.
Frequent interaction with Pulmonologists and Neurologists while caring for patients under their care.
Pediatric PSG (Polysomnographic) and titration studies also performed.
Other duties include room and patient assignments as Charge Technologist, staff training, and working with students for clinical rotations.
Mask fittings and patient desensitizing also performed, as well as equipment maintenance and sanitation.
Polysomnography Technician
Sleeptech LLC
Wayne, NJ
01.2007 - 01.2008
Responsible for patient education, PSG patient setups, MSLT patient setups, PSG monitoring, and patient treatment per lab established protocols.
Treatment therapies utilized include CPAP, and BiPAP.
Other duties include mask fittings and patient desensitizing as well as equipment maintenance and sanitation.
MRI Tech Aide
St Vincent Hospital
Worcester, MA
01.2005 - 01.2006
Confirm, screen, and prepare patients for MRI examinations.
Assist in MRI room setup for various examinations.
Scheduling patients through SMS Invision software.
Maintenance of scheduling and medical record paperwork.
Interact with Radiologists on staff to protocol patient MRI requests.
Medical Records Retrieval Clerk
St Vincent Hospital
Worcester, MA
01.2004 - 01.2005
Responsible for time sensitive medical record retrieval requests.
Process medical record requests for outside facilities per HIPPA guidelines.
Sales/Service/Web Content
Bicycle Alley
Worcester, MA
01.2001 - 01.2004
Exemplary sales presence on both Sales Floor and Service Department.
Inventory maintenance and ordering controls.
Web Site Content Manager.
Responsible for majority of Operations duties including, but not limited to, opening and closing procedures, daily system maintenance, nightly cash out of POS system.
Assistant General Manager
HQ Global Workplaces
Newton/Boston, MA
01.1999 - 01.2001
Responsible for the management of staff, client projects submitted to staff members, and all other aspects of center management.
Maintain billing system to deliver timely and accurate client billing.
(Billing system includes billing of secretarial work, actual space rental and fixed charges as well as variable charges pertaining to clients' accounts).
Promoted to Assistant General Manager's position (helped lower aged receivables by approximately $600K).
Liaison with multiple vendors (most recently involving cutover to entirely new telecommunications system).
Research and Analysis Rep
Massachusetts Electric Company
Northboro, MA
01.1996 - 01.1998
Researched, processed and analyzed all forms of incoming tax related correspondence.
Identified and investigated customer claims pertaining to tax policies, abatement procedures, and determined appropriate resolutions.
Coded customer accounts, issued tax abatements and maintained month end reports.
Instrumental in implementing a third-party consultant authorization form to protect client of record from tax fraud.
Service Manager/Associate/Technician
Bicycle Alley
Worcester, MA
01.1988 - 01.1996
Established and maintained a customer base, which included frequent client contact to ensure customer satisfaction.
Served as industry liaison, which involved inventory control, warrantee inquiries, and presentations calling upon my technical expertise.
Met frequently with industry representatives for product overviews and ordering.
Additionally, offered technical feedback and evaluations for new and existing components in an ever-changing industry.
Performed various ad-hoc duties, including all aspects of monthly accounting, record keeping, and inventory control.
Instrumental in growing business after ownership transition from sub $1 million (approx. $700K), to approximately $1.5 million.
Education
CITI Program Certified -
01.2021
Adult Sleep Scoring Training -
Atlanta School of Sleep Medicine
Atlanta, GA
09.2012
Adult Sleep Scoring Modules -
Sleep Health Management
06.2012
BPRT Certification -
06.2008
A-Step Sleep Training Program -
SleepTech LLC
Wayne, NJ
01.2008
A-Step Sleep Training Program -
Umass Memorial Sleep Disorders Center
Worcester, MA
01.2007
BA - Communications
University of Massachusetts Amherst
Amherst, MA
01.1994
Skills
Polysomnography scoring
Equipment maintenance
Quality assurance
Patient education
Data analysis
Home sleep testing
Problem solving
Technical troubleshooting
Patient scheduling
Team leadership
Patient relationship management
Certification
BRPT Certification - Registration #12836, June 2008
Timeline
Sleep Lab Coordinator
Falmouth Hospital Sleep Disorders Center
07.2023 - Current
Consultant
Bose Corporation
03.2019 - 03.2020
Data Processing Technologist
Clinilabs Drug Development Corporation
06.2018 - 12.2019
Senior Registered Polysomnographic Technologist
Massachusetts General Hospital Sleep Disorders Center
Sleep Services Coordinator at Northwest Hospital Sleep Disorders Center, Lifebridge HealthSleep Services Coordinator at Northwest Hospital Sleep Disorders Center, Lifebridge Health