Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
currently running a restaurant of about 50 employees and I manage all day to day operations of the restaurant. I am responsible for the store's food cost, labor and overall performance of the store. In my time as the General Manager I have maintained sales in a market that has mostly been down while improving profitability in the store by about 1%. I have developed 8 shift managers in my time here.
Had the biggest reduction in overtime hours in the entire company by bringing in good hiring practices and developing and promoting from within
helped to reduce food cost in the store by .30%
helped to reduce labor by .25% by implementing good scheduling practices and staffing
Managed all day to day operations of the restaurant and the team in the store
Managed day to day operations of the store
I managed all day to day operations in the restaurant
ServSafe Certified
Servsafe Proctor Certified
Hamburger University Graduate