Dynamic Operations Manager with proven success at FCC Environmental Services, leading a team of 85 to achieve top operational scores. Expert in problem-solving and health and safety compliance, I implemented best practices that enhanced productivity and safety, while developing innovative tracking systems to optimize driver performance and reduce wasted time.
Overview
3
3
years of professional experience
Work History
Operations Manager
FCC Environmental Services
07.2022 - Current
Operations Manager for municipal waste services serving 92,000 + residents, including garbage, recycling, yard waste and bulk.
Lead a team of 85 staff (5 Route Managers, 5 helpers, 1 Non DOT driver, 1 Operations Support Specialist and 73 CDL drivers).
Built the Port Saint Lucie FCC district from the ground up, started with only one building and steadily became one of the best FCC districts in the US.
This district is continually recognized for being in the TOP 3 of Operations Scorecards for FCC, #1 Q4, 2024 AND #2 Q1, 2025.
Work with HSE ensuring all driver and employee's are in compliance with FMCA. Ensures all employee monthly drug / alcohol testing is completed.
Maintains OSHA files and training records, ensures all training is presented and documented.
Ensures all 3rd eye events are reviewed and coached out as necessary with drivers. Very knowledgeable on the use of 3rd eye capabilities and functions.
Has supported leadership and training to two start up districts, St. Johns County, Florida and Buncombe, North Carolina.
District created an Operations Productivity worksheet which abled us to track driver times and all operational information needed to ensure productivity is being monitored and goals achieved and / or met.
Used information identified on our Operations Productivity worksheet which enabled us cut and or reduce wasted driver times due to driver behavior or routing issues.
Have collaborated on 2 re-routes for this district, currently working on one now using zignex (routing planner).
Implemented best practices here at the district which greatly enhanced our safety and productivity.
Working knowledge of NAVUSOFT, exposed to it in Buncombe, NC, PSL does not use tablets as of yet.
Supervised operations staff and kept employees compliant with company policies and procedures.
Tracks regular and overtime hours using our Operations Productivity worksheet , analyzes opportunities to reduce overtime hours
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