Timothy Epperly
Davidsonville,MD
Summary
Dynamic professional with extensive experience at Secom, LLC., excelling in project management and operational efficiency. Proven track record in enhancing client relationships and implementing safety protocols, resulting in improved service delivery. Adept at technical troubleshooting and fostering team collaboration, driving performance improvements across diverse environments.
Knowledgeable managerwith proven track record in strategic leadership and team management. Led initiatives that significantly improved operational efficiency and stakeholder satisfaction. Demonstrated expertise in financial planning and conflict resolution.
Overview
34
34
years of professional experience
Work History
Managing Partner
Secom, LLC.
08.2012 - Current
- Assisted in developing strategic business plans and operational frameworks.
- Supported market analysis to identify growth opportunities and trends.
- Collaborated with team members to streamline communication processes across departments.
- Participated in evaluating vendor relationships to enhance service quality and efficiency.
- Contributed to project management efforts, ensuring timely completion of deliverables.
- Facilitated team meetings to discuss progress, challenges, and actionable solutions.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
Technician and Operations Manager
Secom, LLC.
08.2005 - 08.2020
- Oversaw equipment maintenance and repairs to ensure operational efficiency.
- Developed training programs for new technicians to enhance skill sets.
- Implemented safety protocols, reducing workplace incidents significantly.
- Streamlined inventory management processes to optimize supply usage.
- Mentored junior technicians, fostering professional development and teamwork.
- Collaborated with cross-functional teams to enhance service delivery standards.
- Analyzed technical issues, providing strategic solutions to improve system reliability.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Enhanced team productivity with thorough training on new technologies and procedures.
Police Officer
Baltimore City Police Department
01.1999 - 08.2005
- Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
- Collaborated with community organizations to foster positive police-community relations.
- Enforced local laws and ordinances to maintain public safety and order.
- Mentored junior officers, providing guidance on best practices in law enforcement procedures.
- Developed and implemented crime prevention strategies, resulting in reduced crime rates in targeted areas.
- Analyzed crime trends using data-driven approaches to inform resource allocation and patrol strategies.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Rerservist
United States Naval Reserves
01.1992 - 01.2000
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Bachelor of Science - Criminal Justice
Radford Universtiy
Radford, VA05-1998
Skills
- Team collaboration
- Project management
- Vendor evaluation
- Client relationship management
- Operational efficiency
- Safety protocol implementation
- Technical troubleshooting
- Inventory optimization
- Training program development
- Crime prevention strategies
- Equipment maintenance
- Performance improvement strategies
- Operations management
Timeline
Managing Partner
Secom, LLC.
08.2012 - Current
Technician and Operations Manager
Secom, LLC.
08.2005 - 08.2020
Police Officer
Baltimore City Police Department
01.1999 - 08.2005
Rerservist
United States Naval Reserves
01.1992 - 01.2000
Bachelor of Science - Criminal Justice
Radford Universtiy