Timothy Fernandez

Fresh Start Auto Mechanic

01.2018 - 04.2021

Conducted market research to identify emerging trends and customer preferences.
Developed sales strategies to penetrate new markets and expand customer base.
Resolved customer concerns, fostering trust and enhancing brand reputation.
Utilized customer relationship management software to track leads and manage follow-ups.
Developed relationships with clients for increased loyalty and repeat business.
Increased customer satisfaction by providing personalized product recommendations and attentive service.
Worked to build relationships with customers and built potential for additional sales.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Negotiated contracts skillfully, securing favorable terms for both company and client.
Enhanced product knowledge by attending training sessions and staying current with industry trends.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Set and achieved company defined sales goals.
Built relationships with customers and community to promote long term business growth.
Negotiated prices, terms of sales and service agreements.

Summary