Puzzles, Automobiles, Models, Legos, Driving, Animals, Playing Sports, Riding my bike, Watching Sports, and Hiking
Timothy Ferris
Murray,PA
Summary
Looking for a career with a great and highly respected company. Where I will have the opportunity to work hard, safely and providing efficient and effective customer service. I can use my experience in the service industry to help with any interactions with people and co-workers.
Overview
2
2
years of professional experience
Work History
Busser/Host/Dishwasher
Mad Mex
01.2023 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed dishes to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Worked multiple jobs at once because of lack of staff.
- Trained staff in bussing and hosting procedures.
- Been deemed the best and hardest working busser by multiple managers.
- Quoted people correct wait times and always made sure tables were ready for them.
- Worked with lots of different kinds of people and tried my best to keep things moving slowly.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisting servers with side work such as putting away glasses, filling the ice, refilling spray bottles, etc.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Particular about making sure the tables were reset correctly and as clean as possible.
- Spot sweeping throughout the shift to ensure a clean environment.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Contributed to safety and cleanliness, meticulously sanitizing tables and chairs according to health guidelines.
- Reduced wait times for seating, efficiently managing flow of guests during peak hours.
- Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
- Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
- Maintained well-stocked and organized busser station, ensuring quick access to cleaning supplies and tableware.
- Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
- Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
- Improved team efficiency with proactive assistance in dishwashing and kitchen prep tasks.
- Assisted with bussing tables and cleaning up spills.
- Arranged tables and chairs for special occasions and events.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Monitored dining room inventory and replenished as necessary.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Set up advertising signs and displays on shelves, counters and tables.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Streamlined check-in processes, reducing wait times for guests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
Education
High School Diploma -
Peters Township High School
McMurray PA06-2025
Skills
- Hard working
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Decision-making
- Team collaboration
- Safety awareness
- Resourcefulness
- Strategic planning
- Effective problem solving
- Equipment operation
- Memory retention
Interests
Timeline
Busser/Host/Dishwasher
Mad Mex
01.2023 - Current
High School Diploma -
Peters Township High School
Similar Profiles
Alex LiAlex Li
Server at Mad MexServer at Mad Mex
Neeraj NaiduNeeraj Naidu
Shift Supervisor at Mad MexShift Supervisor at Mad Mex
Kaynaat FazilKaynaat Fazil
Team Member at Mad MexTeam Member at Mad Mex