Summary
Overview
Work History
Education
Skills
Timeline
Generic

Timothy Flores

Stamford

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

11
11
years of professional experience

Work History

Parts Manager

Duggans Auto Supply
12.2023 - Current
  • Ordered parts for customers, repair shops, and service departments for use in Farm/Rock quarry equipment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Sales and inventory of parts for automobiles, Tractors, Skid Steers, and other heavy equipment. Also measured and manufactured hydraulic lines for various equipment.
  • Kept track of inventory and customer information in computer system
  • Created and updated part numbers to help maintain accurate inventory
  • Trained new employees

Landscaper

Merlin Entertainments Group Ltd.
10.2021 - 10.2023
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Performed planting, watering, mulching, and edging of lawns.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Coordinated with other landscaping professionals to improve outdoor areas.
  • Collaborated with gardeners to plan and design outdoor spaces.
  • Removed debris and waste from outdoor areas.

Merchandise Associate

Lowe's
01.2019 - 09.2021
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated signage and price tags to reflect current sales.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Used pallet jacks to move and position merchandise.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Monitored store traffic and customer engagement to determine display effectiveness.

Customer Account Manager

Aaron's Sales and Lease
10.2017 - 01.2019


  • Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Established performance and service goals and held associates accountable for individual performance.
  • Tracked and maintained orders to guarantee prompt and successful delivery of merchandise to customers.
  • Maintained client files with sales contracts, records of client interactions, client notes, and other information.
  • Secured on-time payments and collected on delinquent accounts with tailored payment plans.
  • Used Computer Software to keep accurate records pertaining to inventory and account notes.

Sales Associate

Walmart
07.2014 - 08.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Lubbock High School
Lubbock, TX
05-2014

Skills

  • POS systems operations
  • Stock management
  • Staff training
  • Stock control
  • Ordering parts
  • Customer service
  • Performance improvement
  • Inventory management
  • Inventory auditing
  • Forklift operation
  • Inventory restocking
  • Parts documentation
  • Customer relations
  • Teamwork and collaboration
  • Team collaboration
  • Time management
  • Problem-solving
  • Multitasking Abilities
  • Active listening
  • Computer Skills

Timeline

Parts Manager

Duggans Auto Supply
12.2023 - Current

Landscaper

Merlin Entertainments Group Ltd.
10.2021 - 10.2023

Merchandise Associate

Lowe's
01.2019 - 09.2021

Customer Account Manager

Aaron's Sales and Lease
10.2017 - 01.2019

Sales Associate

Walmart
07.2014 - 08.2017

Lubbock High School

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