Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
Prepared comprehensive reports on departmental performance for senior management, enabling informed decision-making and strategic planning efforts.
Facilitated the hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.
Greeted visitors, employees and clients politely and professionally for excellent reception service.
Med Tech
Mountain Springs Assisted Living Facility
07.2024 - 01.2025
Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
Project Manager
Scorpion Builders
01.2019 - 07.2024
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Shop Owner
Fox Coffee
06.2016 - 07.2024
Maintained accurate financial records, including sales reports, expense tracking, and budget management.
Developed loyal customer base by consistently delivering high-quality products and personalized service.
Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
Receptionist/Administrative Assistant at Benedictine Living Community- Madonna Meadows Assisted Living FacilityReceptionist/Administrative Assistant at Benedictine Living Community- Madonna Meadows Assisted Living Facility
Victim and Witness Program Coordinator at Pend Oreille County Prosecutors OfficeVictim and Witness Program Coordinator at Pend Oreille County Prosecutors Office