Timothy Friend

Initiated business in 2009, overseeing and performing office cleaning tasks.

• Operated point of sales and parts lookup computer systems.
• Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
• Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
• Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
• Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
• Communicated effectively with clientele to maintain customer satisfaction and loyalty.

Supervise sales lot and used equipment for sale.Sell parts, repair equipment and pick up and deliver equipment.

Evening and part time job introducing farmers to the advantages of combine leasing.

Inside sales of equipment,parts sales,managed repair shop and rental equipment repair. Worked in service and welding of ccustomer and company owned equipment. Mowers, tractors, excavators, rotary mowers, etc.

I worked as a mobile service technician, product support and some outside sales.

Managed repair shop, parts department and inside sales of outdoor power equipment. I worked in repair shop, sold parts at parts counter, worked with parts vendors and interacted with customers daily. I managed four employees in my department.

Working manager at Anderson Indiana outdoor power equipment repair facility. Repaired some appliances as well.