Operations Manager with 12+ years of experience in strategic planning and problem-solving, driving operational efficiency and cost reduction. Expertise in forecasting, project management, and analytical thinking, consistently leading teams to surpass service delivery targets through optimized workflows. Focused on developing sustainable e-waste management strategies and achieving operational excellence, setting new industry standards. Proven ability to collaborate effectively with consultants and team members to enhance processes and control costs, with a strong record of meeting business objectives.