Timothy Gaffney
Lancaster,CA
Summary
Results-oriented delivery driver with over 13 years of experience navigating efficient routes and maintaining high safety standards. Strong communication skills foster positive relationships with customers and streamline operations. Ready to contribute to enhanced service delivery and operational excellence.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Antelope Valley Press
Palmdale Ca
10.2012 - Current
- Navigated delivery routes efficiently to ensure timely distribution of publications.
- Maintained vehicle maintenance logs to uphold safety and reliability standards.
- Conducted pre-trip inspections to identify and address mechanical issues proactively.
- Coordinated with editorial team to align delivery schedules with publication deadlines.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
- Implemented best practices for package handling, reducing damages during transit.
- Monitored inventory levels of delivery materials, ensuring adequate supplies for operations.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
Education
Psychology
Los Angeles Valley College
Van Nuys, CA06-1983
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Delivery Driver
Antelope Valley Press
10.2012 - Current
Psychology
Los Angeles Valley College