Timothy Garner
Little Rock,Arkansas
Summary
Accomplished Masonry Apprentice and seasoned Restaurant Server, I excelled at McKissik Landscape and Design by enhancing project aesthetics and client satisfaction through meticulous attention to detail and superior teamwork skills. As Owner/Operator of Arkansas Stone Pros, I significantly improved customer relations and business operations, showcasing exceptional communication, landscaping, Stsronework and Rock Scape expertise.
Overview
12
12
years of professional experience
Work History
Masonry Apprentice
McKissik Landscape and Design
Little Rock, AR
06.2024 - Current
- Ensured long-lasting masonry work quality by applying weather-resistant sealants or treatments where necessary.
- Demonstrated reliability by consistently arriving on time to job sites and maintaining a strong attendance record.
- Performed basic masonry tasks such as tuckpointing, caulking, grinding and other required duties.
- Improved overall project aesthetics with precise brick and stone placement, ensuring visually appealing results.
- Increased client satisfaction through consistent attention to detail in laying bricks, stones, or blocks according to project specifications.
- Maintained a professional demeanor while interacting with clients, colleagues, and supervisors, contributing to positive working relationships and overall project success.
- Utilized strong communication skills when working alongside other apprentices and skilled professionals to foster a positive team atmosphere.
- Collaborated closely with supervisors to receive constructive feedback on work performance and continuously improve as a masonry apprentice.
Restaurant Server
Joes Italian Grill
Springdale, AR
08.2022 - 01.2023
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Bussed and reset tables to keep dining room and work areas clean.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Owner/Operator
Arkansas Stone Pros
Hot Springs, AR
09.2012 - 02.2022
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Contributed positively to the local community through involvement in various events or charitable organizations.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Associates - Political Science
National Park Community College
Hot Springs, ARSkills
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Task Prioritization
- Goal Setting
- Professionalism
- Continuous Improvement
- Professional Demeanor
- Mortar preparation
Timeline
Masonry Apprentice
McKissik Landscape and Design
06.2024 - Current
Restaurant Server
Joes Italian Grill
08.2022 - 01.2023
Owner/Operator
Arkansas Stone Pros
09.2012 - 02.2022
Associates - Political Science
National Park Community College