Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives. Oversaw and optimized operations for 16 restaurants. Gifted in marketing, team building and strategic decision-making with exceptional leadership and interpersonal relations skills. Demonstrated record of accomplishment in hospitality leadership.
Overview
7
7
years of professional experience
Work History
Regional Manager
Adiser Orlando
Daytona Beach, FL
07.2020 - Current
Established and maintained operational standards for 16 locations.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Led targeted training programs to educate staff on product benefits and service capabilities.
Built positive and productive relationships with store and field leadership.
Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
Developed effective business plans to align strategic decisions with long-term objectives.
District Manager
Burger King
Jacksonville Beach, FL
03.2017 - 08.2020
Built positive and productive relationships with store and field leadership.
Supervised 8 locations to enforce high-quality standards of operation.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Held weekly meetings with GMs to identify techniques to overcome sales obstacles.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
Oversaw end-to-end business processes to maintain proficiency and profitability.
Monitored staff performance, providing final-say assessment over inquiries.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
District General Manager
Sunshine Restaurant Partners
Fort Myers, FL
02.2016 - 10.2017
Trained new employees on proper protocols and customer service standards.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained new employees on proper protocols and customer service standards.
Built positive and productive relationships with store and field leadership.
Supervised 11 locations to enforce high-quality standards of operation.
Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained and supervised staff.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.