Timothy Goodwin
Davenport
Summary
Dynamic RSR Driver with Aramark/Vestis, recognized for enhancing customer satisfaction through timely deliveries and effective communication. Committed to maintaining high safety standards and operational quality, I excel in adapting to changing routes while ensuring efficient service delivery. A dedicated team player focused on fostering positive customer relationships and supporting team dynamics.
Overview
13
13
years of professional experience
Work History
RSR Driver
Aramark/Vestis
East Moline, IL
12.2012 - Current
- Operated delivery vehicle to ensure timely, accurate distribution of products while adhering to safety protocols.
- Demonstrated strong problem-solving skills when faced with unexpected challenges during deliveries, such as traffic congestion or road closures.
- Communicated effectively with customers to address inquiries and resolve issues, enhancing customer satisfaction.
- Collaborated with team members to streamline delivery processes and improve service quality.
- Adapted quickly to last-minute route changes or added stops as needed, ensuring operational efficiency.
- Maintained vehicle cleanliness and performed routine maintenance checks to uphold safety standards.
- Assisted in loading and unloading merchandise to optimize delivery efficiency and maintain workflow.
- Managed time effectively to ensure all scheduled deliveries were completed within the allotted window.
- Trained new drivers on operational procedures, safety standards, and efficient driving techniques.
Education
Bachelor of Arts - Mass Communication
St. Ambrose University
Davenport, IA05-1988
Skills
- Safe driving practices
- Accident prevention
- Adaptable to change
- GPS technology
- Teamwork and collaboration
- Verbal and written communication
- Customer focused
- Defensive driving
- Vehicle maintenance
- Loading and unloading
- Customer service-oriented
- Problem-solving
- Dock operations
Timeline
RSR Driver
Aramark/Vestis
12.2012 - Current
Bachelor of Arts - Mass Communication
St. Ambrose University