Experienced Security Specialist with a strong background in loss prevention and customer service. Focused on creating safe environments and enhancing guest satisfaction through effective communication and retail management. Utilizes security protocols to safeguard assets and optimize operational efficiency.
Overview
25
25
years of professional experience
Work History
Assets Protection – Target Security Specialist
Target
Camillus
10.2021 - Current
Monitored store premises to detect and report suspicious activities and potential security threats.
Executed hourly parking lot patrols, identifying and resolving security and safety issues proactively.
Conducted regular safety audits and inspections to ensure compliance with policies.
Collaborated with law enforcement on investigations and incident reporting.
Provided guest support by addressing concerns and mediating conflicts between guests and team members to maintain a safe environment.
Cook
Evergreen Heights
Weedsport
09.2018 - 04.2020
Prepared, cooked, and served daily meals for residents, meeting nutritional needs and preferences.
Followed weekly menus to meet residents' meal preferences and dietary requirements.
Managed time effectively to streamline meal preparation, cooking, serving, and cleaning processes, ensuring high service standards.
Assistant Manager
Kwik Fill
Weedsport
08.2015 - 06.2018
Provided professional and friendly service while assisting customers with gasoline dispensing and sales of drinks, snacks, and tobacco products.
Conducted stick readings of gas levels in three tanks and completed daily sales reports to ensure accurate inventory and sales documentation during store manager absence.
Maintained cleanliness of indoor and outdoor property, including gas pumps, walkways, bathrooms, and sales floor, to ensure organized and welcoming environment.
IRA Specialist
E. John Gavras Center
Auburn
08.2012 - 09.2014
Assisted residents with daily activities including cooking, cleaning, bathing, dressing, sweeping/mopping entire house nightly, washing dishes, and managing laundry to create a supportive environment throughout the shift.
Cashier
Walmart
Auburn
06.2010 - 05.2012
Created friendly, efficient checkout experiences, fostering customer loyalty and repeat visits.
Provided exceptional service at checkout, enhancing customer satisfaction.
Processed customer transactions efficiently at checkout stations.
Provided excellent customer service and resolved inquiries promptly.
Maintained accurate cash drawer and balanced transactions daily.
Stock Clerk
Tops Markets LLC
Auburn
04.2010 - 06.2010
Received, stored, and issued sales floor merchandise, ensuring organized stocking of shelves, racks, cases, bins, and tables while maintaining cleanliness of display cases, shelves, and aisles.
Managed inventory levels and restocked shelves to maintain product availability for customers.
Organized stock areas to enhance accessibility and streamline retrieval of products.
Assisted customers in locating products, improving their shopping experience and satisfaction.
Food Services
United States Air Force
02.2001 - 09.2004
Prepared, cooked, and served hot food for 500 military personnel daily, ensuring timely and nutritious meals.
Delivered meal services to enhance operational readiness in the Air Force, contributing to overall mission success.
Assisted with mortuary affairs and lodging during 6-month deployment, providing critical support to personnel and their families.
Education
High school or equivalent - Mathematics & Business
Red Creek High School
Red Creek, NY
06-2000
Skills
Loss prevention
Security protocols
CCTV monitoring
Emergency Response
Safety Regulations
Management
Assistant management
Store Management Experience
Retail Management
Merchandising
Customer Service
Math
Key Holder
Military Service
United States Air Force, United States, A1C (E-3), 02/06/01 - 09/15/04, Prepared, cooked, and served hot food to approximately 500 military personnel daily., Learned and worked in mortuary affairs and lodging during deployment.
Timeline
Assets Protection – Target Security Specialist
Target
10.2021 - Current
Cook
Evergreen Heights
09.2018 - 04.2020
Assistant Manager
Kwik Fill
08.2015 - 06.2018
IRA Specialist
E. John Gavras Center
08.2012 - 09.2014
Cashier
Walmart
06.2010 - 05.2012
Stock Clerk
Tops Markets LLC
04.2010 - 06.2010
Food Services
United States Air Force
02.2001 - 09.2004
High school or equivalent - Mathematics & Business