TIMOTHY GRIFFITH
Summary
As an assistant manager at Gateway Tire and Service Center, consistently received "exceeds expectations" ratings on performance reviews. Awarded all-expense-paid trip to Brazil during first year as manager at Gateway Tire and Service in Lakeland, TN. In role as Recon manager at Drivetime, consistently met monthly production goals. Strong work ethic and deep understanding of team leadership and quality control. Successfully implement 5s standards to improve output, efficiency, and product conformance. Focus on minimizing errors and controlling costs through training and knowledge of team members. Skilled Area Manager with proven track record of leading front-line employees in meeting daily production requirements while maintaining discipline, teamwork, and safety. Proactive in offering opinions to senior management and continuously strive for process improvement. Extensive background in raw materials, production operations, cost reduction, and quality assurance. Well-equipped to contribute to success of any organization.
Overview
28
28
years of professional experience
Work History
USED CAR/Recon Manager
HOMER SKELTON FORD
09.2022 - Current
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures.
- Collaborated with various departments to identify areas for improvement in supply chain management processes.
- Improved inventory accuracy by implementing a comprehensive system for tracking and monitoring stock levels.
- Ensured timely delivery of products to customers by closely monitoring shipping schedules and addressing potential delays proactively.
- Developed strong relationships with suppliers, resulting in improved communication, collaboration, and negotiation opportunities.
Production Manager
901 Facilities
05.2018 - 09.2022
- Conducted cost, material, and efficiency studies to assess production capability.
- Audited operations to verify conformance with production, safety, and quality standards.
- Walked jobs with customers, built estimates, ordering parts, and sold jobs.
- Kept equipment such as trailers, pressure washers and company vehicles maintained and operating optimally.
- Implemented 5S initiatives to enhance department environment and efficiency.
- Scheduled personnel for work based on workload projections during two-week lookaheads.
- Lead and monitored projects to improve inventory and cost control, product delivery timelines, and overall team productivity.
- Directed employees in compliance with federal safety and environmental regulations and operational standards.
Recon Manager
Drivetime Car Sales
09.2010 - 05.2018
- Trained workers in safety processes and gear, repair and maintenance procedures and operations to achieve the best level of performance from each person.
- Maintained accurate records of production levels, inventory data, repair or maintenance statistics, and test results.
- Investigated accidents or injuries and prepared reports detailing findings.
- Monitored employee performance and delivered constructive feedback and performance reviews.
- Coordinated work activities between the managers, engineering team and quality control to meet the strictest performance standards.
- Compiled detailed daily operational logs highlighting the team's time and production records, inventory data and quality assurance results.
- Continuously monitored work areas and inspected equipment, protecting the employees by quickly correcting unsafe conditions. ( lock out tag out policies.)
- Implemented Lean Six Sigma and 5S methodologies to achieve highly productive workflow in an organized environment.
Manager
Gateway Tire
09.2008 - 09.2010
- Managed performance of team members by conducting performance appraisals and recommending promotions.
- Prepared payroll and maintenance budgets for corporate management approval.
- Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.
- Worked with finance team to manage and streamline accounts payable, accounts receivable, and payroll processes.
- Tracked labor, sales, and inventory and managed operations to maximize returns.
- Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale.
- Forecasted expected demands and created plans to accomplish objectives while maintaining budgets and maximizing employee satisfaction.
- Evaluated performance of associates and mentored underperforming employees on ways to improve.
Store manager
Upton Tire Pros
02.2005 - 08.2008
- Held team accountable to policies and procedures with regular monitoring and worked diligently to bring lagging employees up to standards.
- Advanced store sales position, restructuring departments and modeling customer service techniques to employees.
- Taught employees how to connect with customers, build trust, and independently handle routine concerns.
- Built partnerships with area businesses to raise brand awareness and increase referrals.
- Advanced from customer associate to store manager in 1 year with 13+ employees.
- Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers.
- Met regularly with department leaders to update policies and improve team performance.
Manager
Gateway Tire and Service Center
02.2000 - 01.2005
- Managed performance of team members by conducting performance appraisals and recommending promotions.
- Prepared payroll and maintenance budgets for corporate management approval.
- Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies.
- Worked with finance team to manage and streamline accounts payable, accounts receivable, and payroll processes.
- Tracked labor, sales, and inventory and managed operations to maximize returns.
- Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale.
- Managed employee performance through disciplining, coaching, and counseling.
- Supervised staff, including development of team leaders to improve team management.
Tire and Lube Technician
Gateway Tire and Service Center
05.1997 - 01.2000
- Inspected vehicle fluids, including brake fluid and engine oil before replacing low lubricants to manufacturer's recommended levels.
- Repaired and maintained vehicles by following repair orders efficiently and accurately.
- Communicated with service team such as service advisors and parts counter persons to expedite maintenance.
- Wiped down, cleaned, and maintained all lubrication equipment daily.
- Used pneumatic, power, and hand-held tools safely when performing services.
- Recognized for consistent reliability and punctuality, meeting needs of department with skilled service.
- Balanced out the wear on individual tires by rotating wheels to new positions on the vehicle.
- Used computer-controlled machinery to identify problems with the balance of each wheel and attached properly-sized counterweights to correct the issues.
- Unloaded and stocked tires and parts to maintain adequate shop inventory.
- Inspected tires to locate punctures or ruptures in the tread or sidewall and completed skilled repairs.
- Cleaned and tidied the shop, putting up new supplies and organizing tools to keep everyone focused on the customer's needs.
- Inspected hubs, rims, and studs to locate excessive wear, bead damage, and cracks.
- Mounted and dismounted vehicles to repair and replace tires, wheels, tubes, and rims.
- Also trained on computer skills, sales, and customer satisfaction. In 1999 I got promoted to Assistant Manager at the Corinth MS location, where i helped in all aspects of the company.
Education
High School Diploma -
East Jefferson
Metarie, LA05.1993
Skills
- Summary
- Skilled Sales Professional
- Excellent Personnel Management Skills
- Inventory control procedures
- Time management
- Strong communication skills
- Excellent multi - tasking
- Safety monitoring
- Team development
- Staff scheduling
- Train employees
- Maintain quality standards
- 20 Years of Industry Experience
- Accomplished Profit Driven Manager
- Highlights
- Employee scheduling
- Customer oriented
- Personnel training and development
- Quality assurance
- Production optimization
- Quality control
- Control inventory
- Coordinate production
- Positive attitude
- Teamwork
- Problem-solving
Accomplishments
- Tire Industry AssociationI have multiple industry certifications and brand specific training from Dunlap & Kyle, Toyo, Bridgestone, Firestone,Kumho, Yokohama, and the TIA.( Tire Industry Association.)I also have taken classes from Drivetime in, retail communications, inside out, train the trainer, and customer service.
- During my time working at both Gateway Tire, and Drivetime I have done accounting, book keeping, interviews forhire process, and background submissions.
Timeline
USED CAR/Recon Manager
HOMER SKELTON FORD
09.2022 - Current
Production Manager
901 Facilities
05.2018 - 09.2022
Recon Manager
Drivetime Car Sales
09.2010 - 05.2018
Manager
Gateway Tire
09.2008 - 09.2010
Store manager
Upton Tire Pros
02.2005 - 08.2008
Manager
Gateway Tire and Service Center
02.2000 - 01.2005
Tire and Lube Technician
Gateway Tire and Service Center
05.1997 - 01.2000
High School Diploma -
East Jefferson
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