Summary
Overview
Work History
Education
Skills
References
Timeline

Timothy Gunter

Jacksonville,United States

Summary

Hardworking Kitchen Supervisor driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

9
9
years of professional experience

Work History

Kitchen Supervisor

Omni Hotels & Resorts
Fernandina Beach, FL
11.2020 - 02.2021
  • Monitored food preparation, production and plating for quality control.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Oversaw grill, stove and oven and cleaned equipment after every shift.
  • Controlled food costs and managed inventory.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Set and oversaw weekly and special event menu plans.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,

Kitchen Chef

Omni Hotels & Resorts
Hilton Head Island, SC
05.2020 - 01.2021
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Maintained well-organized mise en place to keep work consistent.
  • Oversaw grill, stove and oven and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.

Kitchen Chef

Omni Hotels & Resorts
Jacksonville, FL
12.2019 - 10.2020
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Maintained well-organized mise en place to keep work consistent.
  • Oversaw grill, stove and oven and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.

Line Cook Supervisor

Baptist Medical Center South
Jacksonville, FL
08.2017 - 11.2019
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Grilled meats and seafood to customer specifications.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.

Banquet Chef

Omni Hotels & Resorts
Fernandina Beach, FL
12.2015 - 07.2017
  • Analyzed banquet event orders and planned and coordinated functions with catering staff to meet or exceed customer expectations.
  • Maintained kitchen equipment in optimal working condition and requested repairs when needed.
  • Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.
  • Ordered food and supplies used to prepare meals for [Number] people.
  • Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
  • Managed production by adhering to preparation, plating and presentation standards and following safety regulations to deliver top quality food.
  • Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.

Line Cook

Darden Restaurants-Bahama Breeze
Jacksonville, FL
03.2015 - 12.2015
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Grilled meats and seafood to customer specifications.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Cashier Supervisor

Kohls Department Store
Jacksonville, FL
07.2005 - 01.2006
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
  • Quickly and accurately counted drawers at start and end of each shift.

Seafood Clerk

Publix Grocery Store
Jacksonville, FL
02.2002 - 11.2003
  • Cleaned and sanitized equipment, tools and work surfaces.
  • Checked quality of products and removed expired items.
  • Washed floors, walls, coolers and storage shelves.
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.
  • Interacted with customers to foster loyalty and satisfaction.
  • Handled specialty seafood items for packaging and display.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.

Education

Associate of Arts - Culinary Arts

Virginia College Of Jacksonville, Jacksonville
09.2015
  • Dean's List [All 4 semesters 2014-2015]

High School Diploma -

Bible Baptist Christian Academy, Jacksonville
05.2002

Skills

  • Food and Beverage Service
  • Food Portion Specification
  • Dining Area Cleaning Supervision
  • Work Station Assignments
  • Production Reporting
  • Cash Receipt Balancing
  • Work Area Inspections
  • Worker Training
  • Portion Standards
  • Kitchen Sanitization

References

Marlin Carraway Cell Number

Timeline

Kitchen Supervisor - Omni Hotels & Resorts
11.2020 - 02.2021
Kitchen Chef - Omni Hotels & Resorts
05.2020 - 01.2021
Kitchen Chef - Omni Hotels & Resorts
12.2019 - 10.2020
Line Cook Supervisor - Baptist Medical Center South
08.2017 - 11.2019
Banquet Chef - Omni Hotels & Resorts
12.2015 - 07.2017
Line Cook - Darden Restaurants-Bahama Breeze
03.2015 - 12.2015
Cashier Supervisor - Kohls Department Store
07.2005 - 01.2006
Seafood Clerk - Publix Grocery Store
02.2002 - 11.2003
Virginia College Of Jacksonville - Associate of Arts, Culinary Arts
Bible Baptist Christian Academy - High School Diploma,
Timothy Gunter