Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Timothy Hansen

Belgrade,MT

Summary

Dedicated Custodial Supervisor focused on maintaining smooth and efficient custodial operations. Proficient in inventory purchasing, cost-control strategies and work delegation. Bringing 6 years' experience and desiring a permanent position with the opportunity for career advancement.

Overview

6
6
years of professional experience

Work History

Custodial Supervisor II

Montana State University Bozeman
Bozeman, MT
01.2021 - Current
  • Managed 42 Custodians and 6 lead custodians
  • Assigned duties to custodial staff members and monitored their performance.
  • Managed our summer conference custodial operations
  • Oversaw student custodian program
  • Oversaw after hours custodial callout's
  • Monitored the cleanliness of all areas within the facility on a daily basis.
  • Setup monthly trainings for staff
  • Oversaw hall room prep for fall move in
  • Managed vendor supply contracts
  • Managed Routine maintenance issues in th residence halls
  • Worked to bring multiple dept's together for a common goal of addressing issues in hall quicker.
  • Developed and implemented standard operating procedures for all custodial staff.
  • Maintained accurate records of time worked, supplies ordered, and equipment repairs.
  • Ensured compliance with health codes, safety regulations, and applicable laws regarding sanitation and hazardous materials disposal.
  • Documented incidents or accidents involving custodial staff members and reported them to management immediately.
  • Advised management about potential problems related to staffing levels or training needs for the department.
  • Reviewed monthly reports from each shift supervisor regarding their work assignments and progress.
  • Prepared annual budget estimates related to labor costs associated with the custodial team.
  • Investigated customer complaints pertaining to service issues relating to cleanliness or sanitation standards.
  • Responded quickly to emergencies requiring special attention from the custodial team such as floods or spills.
  • Standardized purchase of all equipment, tools and supplies to control costs.
  • Wrote and filled reports for all accidents and injuries.
  • Communicated with maintenance team on damages to repair.

Custodial Supervisor I

Montana State University
Bozeman , MT
08.2019 - 01.2021
  • Ordered supplies for 13 residence halls
  • Conducted periodic inspections of all storage areas for hazardous materials or chemicals used by the custodial team.
  • Ordered replacement parts when needed for malfunctioning equipment utilized by custodians.
  • Advised management about potential problems related to staffing levels or training needs for the department.
  • Prepared annual budget estimates related to labor costs associated with the custodial team.
  • Investigated customer complaints pertaining to service issues relating to cleanliness or sanitation standards.
  • Responded quickly to emergencies requiring special attention from the custodial team such as floods or spills.
  • Assigned specific tasks to individual team members and evaluated performance.
  • Standardized purchase of all equipment, tools and supplies to control costs.
  • Interviewed and chose best candidates for each role.
  • Delegated work to staff, setting priorities and goals.
  • Managed team of employees, daily progress reports and overall project planning.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Managed the summer custodial operations , carpet extraction ,room turns, laundry contracts, ordering equipment for fall.
  • Monitored the cleanliness of all areas within the facility on a daily basis.
  • Inspected restrooms regularly and ensured that they were stocked with necessary supplies.
  • Trained new custodial staff in proper use of cleaning products, safety protocols, and other job-related tasks.
  • Coordinated with vendors to ensure timely delivery of janitorial supplies.
  • Ensured compliance with health codes, safety regulations, and applicable laws regarding sanitation and hazardous materials disposal.
  • Performed regular maintenance checks on all custodial equipment used by staff members.
  • Provided guidance to custodians on how to properly clean different types of surfaces such as tile, wood, carpeting.
  • Resolved conflicts between custodian personnel in a professional manner.

Custodian II

Montana State University Bozeman
Bozeman, MT
04.2019 - 08.2019
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Replacing light bulbs and repairing or replacing faulty electrical outlets; performing minor plumbing repairs such as unclogging toilets.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
  • Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
  • Setting up chairs and tables for events taking place in the building's common areas; organizing supplies for upcoming events.
  • Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
  • Ensuring all equipment is properly maintained and serviced regularly according to manufacturer guidelines.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Managed 6 custodians and day to day operations of 1 residence hall
  • Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
  • Assisting with special projects related to custodial care as assigned by supervisor or manager.
  • Monitoring inventory levels of consumable items like toiletries and garbage bags throughout the facility and restocking shelves accordingly.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.

Custodian I

Montana State University Bozeman
Bozeman, MT
06.2018 - 04.2019
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
  • Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Assisting with special projects related to custodial care as assigned by supervisor or manager.
  • Providing support services for a variety of events including setup and breakdown assistance as needed.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Notified building managers about needed repairs to maintain public safety.
  • Stripped, sealed, finished and polished floors to maintain longevity and health.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Serviced, cleaned and restocked restrooms.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Followed company uniform, performance and security policies with every job.

Education

High School Diploma -

Imperial High School
Imperial, CA
06-1989

Skills

  • Task Delegation
  • Sanitation Standards
  • Work Scheduling
  • Budget Management
  • Safety oversight
  • Employee evaluations
  • Employee Coaching
  • Budget Administration
  • Inventory purchasing
  • Chemical Handling
  • Complaints Handling
  • Process Improvements
  • Work Inspection
  • Policy Enforcement
  • Service Optimization
  • Procedure Implementation
  • Standards Compliance
  • Equipment Maintenance
  • Equipment Purchasing
  • Cross-Department Collaboration
  • Performance Assessment
  • Employee Work Scheduling
  • Decision-Making
  • Preventive Maintenance

Accomplishments

  • Employee of the year 2021
  • Excellence in service award 2021
  • Employee of the month 2023

Timeline

Custodial Supervisor II

Montana State University Bozeman
01.2021 - Current

Custodial Supervisor I

Montana State University
08.2019 - 01.2021

Custodian II

Montana State University Bozeman
04.2019 - 08.2019

Custodian I

Montana State University Bozeman
06.2018 - 04.2019

High School Diploma -

Imperial High School

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Timothy Hansen