Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TIMOTHY HARPER

Panama City

Summary

Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Serviced-focused General Manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Costs were consistently reduced while profits were increased. Pursuing a new position that rewards hard work and dedication. Currently looking for a job in the Chattanooga, Tennessee or the surrounding area with a reputable and forward-thinking company. Ready to take on new challenges and work with a dynamic organization to achieve success. Focused on ensuring smooth financial, personnel, and operational operations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General Manager

Cojak Investments dba Another Broken Egg
05.2020 - Current
  • Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems.
  • Am in charge of hiring, assigning, training, motivating, and terminating employees.
  • Reviewing financial transactions and keeping track of the budget to ensure that everything runs smoothly and on time.
  • Processed payroll for over 20 employees as part of sound human resources and financial management strategies.

Red Robin Gourmet Burgers and Brews
  • Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems.
  • Created effective business plans to ensure that strategic decisions were in line with long-term goals.
  • Am in charge of hiring, assigning, training, motivating, and terminating employees.
  • Improved operational success by hiring the right people, providing excellent training, adhering to food safety and sanitation regulations, and providing prompt customer service.
  • Maintained project quality with a hands-on management style.
  • Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.
  • Devised, implemented, and tracked promotional strategies to increase long-term business success by maximizing sales and profits.

Education

Bachelor of Science - Recreation Management

Shorter University
Rome, GA
01.1991

Skills

  • Verbal and written communication
  • Coaching and mentoring
  • Exceptional interpersonal communication
  • Operations management
  • Sales expertise
  • Deadline-oriented
  • Budget administration
  • Efficient multi-tasker
  • Team standards
  • Recruitment
  • Conflict resolution
  • Budget development
  • Staff training/development
  • Customer service
  • Effective leader
  • Food preparation and safety
  • Budgeting

Certification

ServSafe

Timeline

General Manager

Cojak Investments dba Another Broken Egg
05.2020 - Current

Red Robin Gourmet Burgers and Brews

Bachelor of Science - Recreation Management

Shorter University

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