Years Sales and Account Management Professional
Timothy H. Cranmer Jr.
Sales and Account Management
PA
Summary
To contribute my strong relationship-building, problem-solving, and organizational skills to a forward-thinking company by driving client satisfaction, supporting team success, and delivering measurable results, while continuing to grow professionally and expand my expertise in sales and management.
Overview
18
18
3
3
Top Sales Awards
Work History
Territory Account Manager
DDP Roofing Services
Glen Mills, Pennsylvania
09.2020 - 08.2025
- Cultivated strong relationships with clients to boost account retention rates.
- Executed territory sales strategies to optimize market penetration and growth initiatives.
- Delivered effective product presentations and demonstrations to prospective customers.
- Resolved customer issues swiftly to uphold satisfaction and loyalty levels.
- Collaborated with internal teams to align on client needs and expectations.
- Leveraged CRM systems for efficient tracking of client interactions and data management.
- Established and sustained numerous business accounts across territory.
- Actively pursued new partnerships to maximize territory returns.
- Collaborated with installation teams to ensure customer satisfaction and project success.
- Trained new sales staff on product offerings and customer engagement techniques.
Senior Sales Consultant
Moser Roofing Solutions
Lancaster, Pennsylvania
09.2017 - 09.2020
- Engaged customers to assess needs and recommend appropriate products.
- Managed complete sales process from prospecting to closing.
- Provided training and mentorship to junior sales team members.
- Conducted presentations to highlight roofing solutions and their benefits.
- Maintained precise records of sales activities and customer interactions.
- Supported leadership in developing marketing and sales plans through sales data analysis.
- Delivered technical advice and support regarding products and services.
- Performed periodic account reviews to ensure effective fulfillment of customer needs.
Kitchen Design Consultant
Solid Wood Cabinets
01.2015 - 09.2017
- Utilized design software to assist clients in optimizing space organization.
- Collaborated with clients to define design requirements and project objectives.
- Presented 3D renderings for client review and approval, ensuring alignment with vision.
- Coordinated project timelines and collaborated with installation teams for seamless execution.
- Engaged in regular communication to follow up and generate leads through various channels.
- Contributed to the development of sales strategies that increased overall revenue.
- Delivered exceptional customer service during face-to-face interactions and phone conversations.
Mold Manufacturing Owner
Cranmer & Son LLC
01.2010 - 12.2014
- Operated manufacturing company specializing in design and production of wood and plastic molds.
- Maintained daily operations, including equipment upkeep, subcontractor management, and personnel training.
- Conducted research and design to innovate mold solutions and improve product offerings.
- Oversaw inventory purchasing, ensuring adequate supply for production demands.
- Managed product delivery, sales, and billing processes to optimize cash flow.
- Established efficient workflow processes to enhance service delivery and productivity.
- Implemented quality control measures to ensure product excellence and customer satisfaction.
Appliance Sales, Part Time
Sears
Lancaster, PA
01.2008 - 01.2011
- Managed sales and customer service for appliance division targeting individual clients.
- Generated leads through diverse networking and relationship-building strategies.
- Resolved customer concerns efficiently, ensuring satisfaction with knowledgeable service.
- Achieved commission-based targets by promoting positive client interactions.
Education
Graduate Certificate - Industrial Machine Technology
Lancaster County Career And Technology
College Coursework - Power Systems Engineering
Community College of the Air Force
Skills
- Account retention
- Sales strategy
- Product presentations
- CRM management
- Team collaboration
- Customer engagement
- Negotiation skills
- Problem solving
- Relationship building
- Training and development
Affiliations
- All around sport enthusiast
- Enjoys sport fishing for relaxation
- Continuous education and learning
- Avid weight lifter
- Love to cook
- Volunteer at local church and charities
Accomplishments
- Graduated top of my class at Air Force Technical School
- Graduated top of my class in Industrial Machine Technology Course
- Top Salesman at DDP Roofing 2020-2023
- Top Salesman at Moser Roofing 2018-2020
- Top Salesman at Solid Wood Cabinets in Lancaster 2015-2017
Certification
- Associated Builders and Contractors - Electrical Construction Instructor
- Gaco Roof Coatings - Elastomeric Coating Installation and Sales
- Carlisle Training Program - EPDM, TPO, & PVC Roof Systems
- Durolast Education Courses - Thermoplastic Installation and Sales
- GAF Materials Corporation - Thermoplastic Installation and Sales
- Holcim Elevate/Firestone - EPDM, TPO, & PVC Installation and Sales
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Territory Account Manager
DDP Roofing Services
09.2020 - 08.2025
Senior Sales Consultant
Moser Roofing Solutions
09.2017 - 09.2020
Kitchen Design Consultant
Solid Wood Cabinets
01.2015 - 09.2017
Mold Manufacturing Owner
Cranmer & Son LLC
01.2010 - 12.2014
Appliance Sales, Part Time
Sears
01.2008 - 01.2011
Graduate Certificate - Industrial Machine Technology
Lancaster County Career And Technology
College Coursework - Power Systems Engineering
Community College of the Air Force
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