Customer-oriented General Manager with 12 years of experience focused on increasing revenues and expanding sales markets. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner, offering vision and motivational acumen.
1. Professional Selling, 365 day plan, Lead Management and Phone Training.
2. Sales Manager Desking and Presentations as well as Negotiations.
3. F & I products and Professional F & I selling process & disclosures.
4. Leasing Master Class, Lease structures, Presentations & Disclosures.
5. Subprime (Special Finance) Structures, Presentations, & Disclosures.
6. Federal Compliance and Ethics Certification CA.
7. Leadership Sales and Management.
8. Loan Underwriting and F&I Administration.