Summary
Overview
Work History
Education
Additional Information
Timeline
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Timothy Holloway

Rochester,US

Summary

Results-driven management professional with a strong track record in leadership and communication. Known for exceptional problem-solving skills and meticulous planning, consistently delivering high-quality work in fast-paced environments. Adaptable to rapid changes and thrives under pressure, ensuring immediate contributions to organizational success.

Overview

9
9
years of professional experience

Work History

Compliance Coordinator

Envoy Air
Rochester, US
04.2021 - Current
  • Ensured adherence to accepted requirements through thorough investigation.
  • Examined and assessed compliance with relevant laws and regulations.
  • Enhanced business relationships by overseeing effective employee and supervisor training.
  • Coordinated audits of food safety practices and third-party assessments.
  • Developed and implemented processes to monitor compliance with relevant laws and regulations.

Patient Coordinator

Strong Memorial Hospital
Rochester, US
04.2016 - Current
  • Coordinate patient appointments, enhancing scheduling efficiency and patient satisfaction
  • Streamline communication between departments, reducing wait times and improving service delivery
  • Utilize electronic health records to maintain accurate patient data, ensuring seamless care coordination
  • Resolve patient inquiries promptly, fostering a supportive and responsive healthcare environment
  • Develop and implement new patient intake process, streamlining admissions and reducing paperwork
  • Collaborate with IT to create user-friendly digital forms, enhancing data accuracy

Night Audit Supervisor

Hyatt Regency Hotel
Rochester, US
04.2020 - 11.2023
  • Completed nightly updates to hotel rates and individual room charges.
  • Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool, and spa.
  • Generated various statistical reports related to occupancy rates, revenue streams, guest feedback scores.
  • Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.

Lead Bank Teller

M&T Bank
Rochester, US
04.2020 - 05.2021
  • Managed daily teller operations, enhancing customer satisfaction and reducing wait times
  • Trained and mentored new tellers, fostering a collaborative team environment
  • Resolved complex customer issues, improving service efficiency and client trust
  • Processed high-volume transactions with precision, ensuring financial accuracy
  • Implemented security protocols, safeguarding assets and minimizing risks

Lead Patient Registration Associate

Highland Hospital
Rochester, US
01.2018 - 01.2020
  • Utilized various software programs such as Microsoft Office Suite, EHR systems.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
  • Interpreted physician orders to coordinate appropriate tests and verify compliance with admission criteria.
  • Provided administrative support including filing paperwork, faxing documents, photocopying materials.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.

Education

Bachelor of Science - Nursing

University of Rochester
Rochester
09-2023

Associate - Communications

Monroe Community College
NY
06.2017

High School Diploma -

Vanguard Collegiate High School
NY
06.2014

Additional Information

Additional Information

Timeline

Compliance Coordinator

Envoy Air
04.2021 - Current

Night Audit Supervisor

Hyatt Regency Hotel
04.2020 - 11.2023

Lead Bank Teller

M&T Bank
04.2020 - 05.2021

Lead Patient Registration Associate

Highland Hospital
01.2018 - 01.2020

Patient Coordinator

Strong Memorial Hospital
04.2016 - Current

Bachelor of Science - Nursing

University of Rochester

Associate - Communications

Monroe Community College

High School Diploma -

Vanguard Collegiate High School

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