Timothy Holt
North Richland Hills,TX
Summary
With a proven track record at Weatherford Lawn Services, I excel in operations management and building customer relationships. Leveraging leadership and problem-solving skills, I've driven growth and efficiency across roles. My expertise includes training development and enhancing client service, ensuring both team and customer satisfaction.
Overview
30
30
years of professional experience
Work History
Owner
Weatherford Lawn Services
01.2011 - 03.2023
- Built business from inception to 160+ clients
- Managed all aspects of day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving our company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated long-term contracts with business and maintenance suppliers for better pricing and terms, reducing overall costs for the business.
Clinical Application Specialist/Regional Field Trainer
Urologix, Inc.
08.2008 - 11.2010
- Position involved working in a medical setting to perform a minimally invasive procedure to treat chronic Benign Prostatic Hyperplasia in men.
- Required coordinating a monthly calendar with multi-state clinics and hospitals to plan and execute procedures with physicians and nursing staff.
- Demonstrated technical mastery of medical and computer devices in a controlled hospital setting
- Responsible for training, orientation and certification of new staff and territorial sales managers
- Position required intense trust and interpersonal skills, along with customer service acumen in both a business and medical setting
- Skilled at organization, safety and handling a tremendous wide range of responsibilities
- Position required a tremendous amount of phone and persona l communication on a daily basis, with and emphasis on sales and growth
- Enhanced patient care by providing comprehensive clinical application support and training to healthcare professionals.
Corporate Security Account Manager
Argus Event Staffing LLC
06.2006 - 12.2007
- Developed strong relationships with businesses and their clients through consistent communication and excellent customer service.
- Built solid rapport with clients through proactive daily communication, addressing concerns before they escalated into issues.
- Liaison for property management team and ownership
- Conducted regular audits of security protocols to ensure compliance with industry standards and regulations.
- Managed a diverse team of security professionals, ensuring optimal performance and adherence to company policies.
- Coordinated special events requiring additional personnel or equipment resources.
Parent Information Resource Specialist
Royal Valley Unified School District.(U.S.D. #337)
02.2004 - 06.2005
- Position involved working directly with both the public and area schools to provide information and resources and guidance in a liaison capacity.
- Responsible for school, and home contact visitations and collaborating with parents, administrators and students to increase academic and social success in education.
- Worked with more than 60 students covering two school districts. Grant position renewed for additional year due to outstanding results.
District Tutor
Holton Unified School District (U.S.,D. #336)
09.2001 - 02.2004
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Developed organizational skill improvement and self-concept to meet district, state, and parental goals.
Corporate Trainer
Westar Energy
04.1999 - 04.2002
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Developed training programs to meet company objectives.
- Collaborated with management to identify company training needs and scheduling.
- Leveraged industry best practices to continuously update and refine training content, ensuring relevance and applicability in a dynamic business environment.
- Created training programs and instructional materials to further educate personnel.
Social Studies / Gifted & Talented Teacher
Laramie County School District 1
08.1993 - 06.1998
- Employed assessments to monitor student progress.
- Implemented and designed lessons and activities for G&T and students to challenge and develop them at the highest level.
- Prepared and distributed progress reports and report cards using relevant software.
- Received special recognition through the school district and city newspaper highlighting the skills and projects my students were engaged in.
- Collaborated with colleagues to create interdisciplinary units, enhancing students'' understanding of core concepts across subjects.
- Communicated with parents and faculty to develop strong sense of collaboration between teachers, students and parents.
Education
Bachelor of Arts - Social Science / Secondary Education
University of Northern Colorado
Greeley, COSkills
- Customer relations
- Small business operations
- Leadership and team building
- Relationship building
- Verbal and written communication
- Efficient multi-tasker
- Collaboration and teamwork
- Client service
- Employee engagement
- Training and development
- Referral coordination
- Organization and preparation
- Operations management
- Problem-solving
- Staff training
- Business management
- Time management
- Customer relationship management
- Research
- Staff supervision
- Growth mindset
- Clear communication
Timeline
Owner
Weatherford Lawn Services
01.2011 - 03.2023
Clinical Application Specialist/Regional Field Trainer
Urologix, Inc.
08.2008 - 11.2010
Corporate Security Account Manager
Argus Event Staffing LLC
06.2006 - 12.2007
Parent Information Resource Specialist
Royal Valley Unified School District.(U.S.D. #337)
02.2004 - 06.2005
District Tutor
Holton Unified School District (U.S.,D. #336)
09.2001 - 02.2004
Corporate Trainer
Westar Energy
04.1999 - 04.2002
Social Studies / Gifted & Talented Teacher
Laramie County School District 1
08.1993 - 06.1998
Bachelor of Arts - Social Science / Secondary Education
University of Northern Colorado
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