Summary
Overview
Work History
Education
Skills
Timeline
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Timothy Howard

Elyria,OH

Summary

With a proven track record at Two Men and a Truck International, I excel in time management and customer service, ensuring timely and safe deliveries. My clean driving record and ability to foster client trust highlight my dedication to excellence. Skilled in navigating complex routes, I consistently enhance satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Driver/mover

Two Men and a Truck International
03.2023 - 08.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Obtained signatures from customers upon delivery of goods.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.

General Laborer

Multilink
04.2024 - 06.2024
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
  • Operated heavy equipment safely to transport materials and complete tasks as required.
  • Cleaned and maintained tools, equipment and worksites.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Followed instructions and safety protocols while operating machinery and equipment.
  • Inspected tools and equipment to maintain safety and efficiency.

Delivery Driver

Amazon
10.2020 - 12.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Operated light trucks to deliver loads as far as Number miles from home location.
  • Kept detailed records of deliveries and money received from customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.

Cashier/cart Pusher

Walmart
02.2019 - 04.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cook

McDonald’s
06.2018 - 09.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Dishwasher

Brew Garden
02.2017 - 05.2017
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.

Education

John Marshall High School
Cleveland, OH
05.2016

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record

Timeline

General Laborer

Multilink
04.2024 - 06.2024

Driver/mover

Two Men and a Truck International
03.2023 - 08.2024

Delivery Driver

Amazon
10.2020 - 12.2021

Cashier/cart Pusher

Walmart
02.2019 - 04.2020

Cook

McDonald’s
06.2018 - 09.2018

Dishwasher

Brew Garden
02.2017 - 05.2017

John Marshall High School

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