Timothy Hoxie
Corona,CA
Summary
As a dynamic Data Analyst holding a Business Administration degree with a focus on Marketing, I am acknowledged for my exceptional ability to merge data analysis prowess with project management skills, significantly boosting team efficiency and empowering informed decision-making. My track record showcases an innate talent for collaborating effortlessly across various teams, meeting their needs, refining processes, and exceeding set goals. I am dedicated to producing superior outcomes, underpinned by robust communication abilities and proficient in prioritizing tasks. My fervor lies in converting complex data into tangible insights that propel organizational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Data Analyst - Claims
Automobile Club of Southern California
05.2024 - Current
- Expertly crafted SQL scripts featuring complex joins and CTEs to enhance data analysis.
- Designed sophisticated Tableau dashboards by integrating multiple data streams and implementing flows.
- Conducted comprehensive live training sessions in Excel, SQL, and Tableau, elevating the proficiency of analysts across departments.
- Created detailed executive reports to measure the impact of innovative claims segmentation strategies.
- Acted as the primary analyst for a majority of regulatory data inquiries from diverse markets.
- Contributed significantly to team efforts, handling 106 out of 346 tasks (including 75 ad-hoc requests and 31 projects), accounting for a 31% contribution rate since January 2025.
- Fulfilled a hybrid role merging data analysis with project management, applying agile methodologies to enhance the team's project management tools and analytics workflow.
- Authored 10 insightful blog posts to showcase team achievements and updates to senior leadership.
- Innovated a tailored project management planner on SharePoint, optimizing team organization and demonstrating cost-effective creativity.
- Collaborate with cross-functional teams to understand data needs and deliver actionable insights.
- Analyze large datasets to identify trends and insights in claim patterns.
Claims Operations Specialist
Automobile Club of Southern California
10.2022 - 05.2024
- Expertly provided system troubleshooting solutions for staff and peers, enhancing operational efficiency.
- Acted as a key SharePoint administrator, overseeing the development and maintenance of 100+ sites.
- Designed and managed 40+ Info Path forms, workflows, and data connections, optimizing process automation.
- Developed advanced Excel forms with VBA macros and pivot tables to streamline data analysis.
- Utilized SQL expertise for customized ad-hoc reporting, meeting diverse stakeholder requirements.
- Led the successful submission of the 2023 Market Conduct Annual Statement for 22 markets to the Department of Insurance.
- Integrated multiple data sources using data structure knowledge to produce comprehensive ongoing reports.
- Crafted interactive Tableau dashboards, connecting SharePoint, production servers, and Excel datasets for stakeholder insights.
- Utilize claims data to prepare reports and provide insights for process improvements.
Claims Associate
Automobile Club of Southern California
07.2017 - 09.2022
- Delivered exceptional customer service by navigating members and claimants through the claims process.
- Ensured resolution of intricate claims within policy constraints and regulatory compliance, maintaining 100% adherence and eliminating leakage.
- Performed thorough liability investigations for auto and watercraft incidents.
- Skillfully negotiated settlements for contested property damage claims.
- Analyze insurance claims to determine the extent of the company's liability.
- Review and interpret insurance policy terms to determine coverage eligibility.
- Identify potential fraudulent claims and conduct investigations to protect company assets.
Credential Program Specialist
National University
07.2011 - 06.2017
- Successfully navigated 700+ students through comprehensive credential programs, enhancing educational outcomes.
- Expertly led group orientations and presentations, engaging between 15-40 participants per session.
- Streamlined clinical practice placements by fostering collaborative relationships with district personnel and effectively troubleshooting challenges.
- Leveraged SQL and Microsoft Excel for meticulous tracking of student progress and identification of trends requiring intervention.
- Demonstrated exceptional project management skills by maintaining precise accuracy across up to ten concurrent projects.
- Prepare and present reports on credential program status, progress, and outcomes to leadership and committees.
Education
Nano Degree - Programming for Data Science with Python
Udacity
Online01-2025
BBA - Concentration in Marketing
National University
La Jolla, CA01-2016
Skills
- EXCEL (VBA, Functions, Pivot Tables)
- TABLEAU (Online, Desktop, Prep)
- SQL (SQL Server, MySQL)
- Project Management
- Data visualization
- Python
- ArcGIS
- SharePoint
Certification
Boy Scouts of America - Eagle Scout
Timeline
Data Analyst - Claims
Automobile Club of Southern California
05.2024 - Current
Claims Operations Specialist
Automobile Club of Southern California
10.2022 - 05.2024
Claims Associate
Automobile Club of Southern California
07.2017 - 09.2022
Credential Program Specialist
National University
07.2011 - 06.2017
Nano Degree - Programming for Data Science with Python
Udacity
BBA - Concentration in Marketing
National University
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