Dynamic small business owner with a proven track record at Hudspeth Cleaning Service Inc., excelling in customer relations and staff management. Enhanced client satisfaction through relationship building and efficient operations, while training teams to achieve high performance. Skilled in negotiation and consulting, fostering a positive workplace culture that drives success.
Overview
52
52
years of professional experience
Work History
Owner/ Operator Janitorial Business
Hudspeth Cleaning Service Inc.
04.1994 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Labor/Certified Forklift Operator
Quaker Oats Company
03.1973 - 07.1994
Upheld company policies on workplace safety and health standards while executing daily job responsibilities.
Transported goods between warehouse locations according to shipment and storage needs.
Exceeded expectations in maintaining excellent attendance, punctuality, and reliability throughout employment tenure.
Improved warehouse efficiency by expertly operating forklifts and pallet jacks to transport materials.
Achieved minimal product damage through careful maneuvering of forklifts in tight spaces and adhering to weight limits when stacking goods.
Assisted in training new employees on safe forklift operation and warehouse procedures, promoting a strong safety culture.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Collaborated with team members to complete tasks efficiently and meet deadlines in a fast-paced environment.
Completed detailed documentation for each shipment, including bills of lading, packing slips, and shipping labels.
Loaded and unloaded trucks safely using forklifts, minimizing damage to products during transportation.
Participated in ongoing training opportunities to stay current with industry best practices for safe forklift operation.
Reduced loading times with efficient palletizing, wrapping, and staging of products for shipment.
Ensured timely order fulfillment by accurately picking items from shelves according to pick lists or scanner instructions.
Packed items into appropriate containers for shipment.