Summary
Overview
Work History
Education
Skills
Timeline
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Sharonda Jones

Baltimore,MD

Summary

Direct Support Professional with extensive experience in supporting individuals with disabilities. Proven track record in developing personalized care plans that enhance client dignity and independence, resulting in measurable improvements in quality of life. Strong interpersonal and conflict resolution skills facilitate effective support in challenging environments. Committed to promoting community engagement and positive interactions for clients.

Overview

13
13
years of professional experience

Work History

Direct Support Professional

Fello
Severna Park , MD
08.2024 - Current
  • Facilitated daily living activities and personal care, prioritizing client safety and hygiene.
  • Supported social skills development to improve clients' quality of life.
  • Assessed client needs and preferences through effective communication and documented progress.
  • Reported significant changes in client conditions promptly to team members.
  • Administered medications following physician or nurse practitioner instructions with precision.
  • Assisted clients in developing independent living skills, including budgeting and grocery shopping.
  • Provided transportation for client appointments using company vehicles or public transit as necessary.

Care Assistant

Self Employed
Baltimore, Maryland
10.2023 - 08.2024
  • Administered medication and tracked health changes to ensure client safety.
  • Implemented individualized care plans tailored to unique client needs.
  • Assisted clients with daily living activities and personal care requirements.
  • Maintained accurate records of client care and documented progress notes.
  • Provided companionship and emotional support to promote overall well-being.
  • Cultivated trustful relationships that fostered a supportive care environment.

Direct Support Professional

Richcroft
Hunt Valley, Maryland
11.2022 - 10.2023
  • Collaborated with multidisciplinary team to deliver comprehensive client care.
  • Assisted individuals with personal care, meal preparation, and medication reminders.
  • Accompanied individuals on outings to foster independence and community integration.
  • Maintained clean, organized environments to promote client safety and satisfaction.

Residential Advisor

Department Of Juvenile Services
Laurel, Maryland
05.2017 - 11.2022
  • Facilitated conflict resolution among residents through effective guidance and support.
  • Ensured compliance with safety regulations by monitoring facility operations.
  • Collaborated with staff to implement policies that enhanced residence operations.
  • Maintained accurate records of resident interactions and incidents for reporting purposes.
  • Monitored fire safety equipment, including smoke alarms and emergency exits, for readiness.
  • Reported illnesses and emergencies promptly to appropriate professionals for timely assistance.

Mobility Driver

My Transporation
Baltimore, Maryland
03.2016 - 05.2017
  • Transported passengers safely to various destinations within service area.
  • Assisted passengers with mobility needs during boarding and disembarking.
  • Communicated with dispatch to coordinate pick-up and drop-off schedules.
  • Followed traffic laws and company policies to ensure safe driving practices.
  • Documented trip details accurately for company record-keeping.
  • Addressed passenger inquiries and concerns to deliver exceptional customer service.
  • Maintained vehicle cleanliness and conducted routine safety inspections.

Community Support Worker

Alliance, Inc
Baltimore, Maryland
04.2012 - 03.2016
  • Facilitated community engagement activities and support groups for clients.
  • Implemented safety protocols to ensure secure environments for clients.
  • Assisted individuals with daily living activities and personal care needs.
  • Provided transportation assistance to various appointments and events for clients.
  • Developed positive relationships with clients while maintaining professional boundaries.
  • Responded promptly to emergencies involving clients to ensure safety.
  • Guided disabled or impoverished individuals in locating financial resources and community programs.
  • Empowered patients and families to negotiate with resource providers independently.

Education

High School Diploma -

Patterson High School
Baltimore, MD
06-1991

Skills

  • Medication administration
  • Personal care assistance
  • Individualized care planning
  • Progress documentation
  • Safety protocols
  • Client relationship management
  • Problem solving
  • Mobility support
  • Time management
  • Emotional intelligence
  • Compassionate care
  • Charting and documentation
  • First aid and CPR certification
  • Housekeeping duties
  • Activities of daily living (ADL) support
  • Multitasking and organization
  • Behavioral management strategies
  • Daily living assistance
  • Empathy and patience
  • Team collaboration
  • Client communication
  • Relationship building
  • Transportation services
  • Nutrition support
  • HIPAA compliance

Timeline

Direct Support Professional

Fello
08.2024 - Current

Care Assistant

Self Employed
10.2023 - 08.2024

Direct Support Professional

Richcroft
11.2022 - 10.2023

Residential Advisor

Department Of Juvenile Services
05.2017 - 11.2022

Mobility Driver

My Transporation
03.2016 - 05.2017

Community Support Worker

Alliance, Inc
04.2012 - 03.2016

High School Diploma -

Patterson High School

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