Timothy James
Port Saint Lucie
Summary
Dedicated professional with a background in automotive maintenance and customer service. Known for strong diagnostic skills and time management, consistently contributing to service excellence and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Mechanic
East Coast Mower
Stuart, FL
01.2025 - Current
- Diagnosed and repaired small engines to ensure optimal performance and reliability.
- Conducted routine maintenance on lawn equipment, improving operational efficiency.
- Collaborated with team members to troubleshoot mechanical issues effectively.
- Maintained organized work area, promoting safety and productivity standards.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Automotive Technician
Jiffy Lube
Davie, FL
11.2022 - 11.2024
- Conducted routine maintenance services, including oil changes and fluid checks to ensure vehicle performance.
- Diagnosed mechanical issues using diagnostic tools, enhancing troubleshooting efficiency and accuracy.
- Collaborated with team members to streamline service workflows, improving overall customer satisfaction rates.
- Mentored junior technicians in best practices for vehicle servicing and repair techniques.
Customer Service Specialist
Dicks Sporing Goods
Sunrise, FL
11.2020 - 11.2022
- Engaged customers through product demonstrations and knowledgeable assistance.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Maintained store presentation standards by organizing merchandise displays effectively.
- Collaborated with team members to achieve sales targets and enhance customer satisfaction.
- Provided feedback on inventory levels, contributing to stock management efficiency.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Reebok
Sunrise, FL
01.2018 - 10.2020
- Educated customers on product features, benefits, and proper usage techniques.
- Assisted in training new associates on sales techniques and operational procedures.
- Resolved customer inquiries and complaints promptly to ensure positive shopping experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Applied Science - Business Management
Florida Atlantic University
Boca Raton, FL06-2022
High School Diploma -
J.P. Taravella High School
Coral Springs, FL06-2020
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Preventive Maintenance
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Mechanic
East Coast Mower
01.2025 - Current
Automotive Technician
Jiffy Lube
11.2022 - 11.2024
Customer Service Specialist
Dicks Sporing Goods
11.2020 - 11.2022
Sales Associate
Reebok
01.2018 - 10.2020
Associate of Applied Science - Business Management
Florida Atlantic University
High School Diploma -
J.P. Taravella High School